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Customer Ratings & Reviews

Your price for this item is $336.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 685 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers love the Envy x360's touchscreen, performance, and ease of use, frequently praising its lightweight design and long battery life. Many appreciate the laptop's overall value and good price. While some users found the speakers underwhelming and storage somewhat limited, the positive feedback on other features outweighs these concerns. The positive comments on design and performance are particularly noteworthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 685 reviews
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate was very helpful and patient. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all ok.good computer.do not like operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and I love that the keyboard lights up .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item. Great for entire family to use ………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty, a little heavy. Overall works very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is what I need and works perfectly for me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP-Lemon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Never worked right for the start. Bought this brand new and instantly got scammed to purchase Total Tech to rectify issues that shouldn't have been with a new Laptop. Bad taste in my mouth. Last purchase at Worst Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Latop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice shape and slim, it work well and good dealing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the laptop i really wanted but it was in poor condition when i bought and it was said that it was in excellent condition.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    BEWARE DEFAULT PICTURE OF PRODUCT IS MISLEADING!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an okay laptop! The picture that is set as its default on the best buy page is a fake and phony so do not truat that picture! That picture was the only reason i wanted this item thinking it had a numbered keypad like the picture showed,yea well it didnt! Also for a 1200$ laptop youd think it would have a finger reader but it doesnt. The laptop is incredibly small for being a 15.6 in. Most laptops that size has the numeral keypad,thats pretty much how you can tell its a 15.6 in. Idk how they claim its that size bcus its ridiculously small. So honestly if you would want to invest in a good quality laptop, instead of choosing this one i would definitely recommend the Samsung galaxy 360 pro2 15.6 size.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Online ordering you can't see the laptop functions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a laptop with a ten-key. I exchanged it for the VICTUS which does have the ten-key feature. When viewing online you cannot view on either product a ten-key visually.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Use the return policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It'll be good for the first week but will gradually slow down over time use that return policy yall

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wifi driver bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop would not stay connected to internet. returned to store and bought laptop with different processor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Key pad stopped working after 2 days very unhappy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coTells me there is no internet...zzzoldcomputer connects just fine. Geek squad has been here several times. I am going to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy service and problem not fixed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service. On these calls, they don’t know what to do and hang up. Disgusting Someone better call me back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be weary of this laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be weary of purchasing this laptop. 2 1/2 months in and it doesn’t work. Screen went black and needs to be sent into HP to have it fixed under the warranty. Estimated time 10 days (hope that is the case since it is the holiday season) Now I am without a computer that I need for work and per the help desk I will likely loose all files that weren’t backed up. This shouldn’t happen to a brand new $1000 computer. Should have bought a Dell.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish there were more options than best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with geek setup, mouse does nit work right, now getting spam geek email will fake charges

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong information provided on the app. There were items missed and scratches on the laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard drive failed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive failed within 6 months. Do not waste your money on this computer.

    No, I would not recommend this to a friend