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Customer Ratings & Reviews

Your price for this item is $759.99
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The comparable value price is $949.99

Customer reviews

Rating 4.5 out of 5 stars with 1155 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the touch screen, user-friendly interface, and affordable price of the ENVY x360. They also appreciate its long battery life, solid performance, and lightweight design. However, some users have concerns about the microphone quality, fan noise, limited RAM, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,155 reviews
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. The graphics are amazing, the touchscreen, the speed and the fact that it folds into a tablet is so amazing. It's the perfect computer to watch movies, play videogames and do my coding. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer so much!! Literally the only thing I would change about it is where the USB port is. You can’t charge it while having some things plugged into the USB port. This may not be an issue for everyone as the only thing I’ve found I can’t have plugged in so far is my CAC reader while I try charging it. The sound is amazing, the backlit keyboard is amazing, the size is amazing. I do wish it had MORE USB ports though as well. It would be nice to be able to have a wireless mouse and keyboard at the same time if using with a desktop. Overall I would 1000000% buy again. This is perfect for my college classes, for watching movies, for drawing or for editing photos. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Black Friday Snafu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer as an early Holiday gift to myself at $100 off the listed retail price and I thought that was a bargain. It performed great and was much easier to set up than I expected. A short time later I saw it was listed on sale for $180 off the listed sale price. That burned my britches so I called and Best Buy offered to give me an $80 price match credit on my account which really should have been automatic without having to ask. HOWEVER, I just returned that computer because I found a Black Friday weekend special on another HP Laptop that was much faster than my first one for only $50 more...so the moral of the story is BUYER BEWARE...overall though...the HP ENVY I have is working out GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Speed is great and haven't experienced any lag but I also haven't put it through serious strain. Overall I'm happy with its performance and highly recommend. Caught on the $200 off regular price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    HP-Envy 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Happy with the speed and functionality. Very happy with it. I originally went in looking for the surface pro but was recommended the HP- for the price and speed, Glad I heeded the advice.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for work and office use.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most beautiful AMD laptop. The build is metal and it feels like a premium laptop. With its touch screen monitor also, it makes it so easy to turn it into a tablet. Great laptop for work!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy x360 is the first Windows computer that I have owned, prior to this I had only owned Macs. I was hesitant to switch over but, because of my business major, it was pretty much a necessity and I was not disappointed with this computer's performance. The 15.6" screen is the perfect size for pretty much anything that you would use it for. The touch screen is also amazing when it comes to take notes for classes or jotting done notes concerning my job or everyday life activities. I have had the HP Envy x360 for about 4 months now and have not had a single issue. I would definitely recommend this computer for anyone in the business word looking for something portable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very fast laptop with great battery life. Very sleek good looking finish and design. Back lit keyboard is convenient, and the speaker sounds good. The touch screen has a very crisp picture.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent performance in all respects. Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and automatic. Very nice to have easy set up and get productive right away. Processor and memory easily handle daily and ordinary tasks. Build quality and appearance are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great for it's performance range. Over all good quality for the price. Although with the matte finish it will pick up finger prints easily so out requires some constant cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    High quality and low price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this laptop! Got it for an awesome price on Black Friday and it's performance is outstanding. I'm loving creating and working on this laptop. I'm learning new features everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfectly fits my needs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with this laptop. It’s for business and replaces an aging desktop. It’s very fast and responsive. I’ve had multiple applications running and had no lag. I love that I can adjust the lighting on the keyboard or turn it off at will. The resolution is very good. So far battery life has been great I’m getting 5+ hours depending on what I’m doing. I love the touchscreen and ability to use like a tablet. I got one for my son to use for school as well. They were on sale and unbeatable for the price. Very happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for anything you need, school, work, home, office. Smooth keyboard, touchable screen, great screen quality !

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an HP laptop and was not going to buy another because I hated the keyboard. The laptop I went to buy was out of stock so I looked at this HP. I bought it July 18, and already really like it. I love the keyboard on this one. The resolution and clarity are great. The sale price was in the range for my budget. I love how versatile the design is, how I can fold the keyboard back and use like a tablet with touch screen. I like how sleek and thin it is. It is very light. Set up was easy. I am still learning what all it can do and have not been able to figure out how to add my email, so I will be checking out support soon. I can give a review on that later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a mid-range laptop to do schoolwork on, check email, surf the web, use office, and a bit of light gaming, nothing crazy. The AMD Ryzen 7 chip handles all of that with ease. It's comparable, if not better than some intel i7 chips, for much cheaper. I like that the RAM & SSD are user-upgreadable as well, I'll definitely be upgrading the RAM, as 16GB+ is more future-proof than 8GB. The fingerprint sensor is really fast, and just the overall responsiveness of this laptop is fantastic! Battery life is pretty good too. You're getting a lot for the $$ here - a great CPU, AX wifi, 3200MHz DDR4 RAM, a NVMe SSD, in a slim form factor with great build quality, and a fingerprint sensor - a lot of bang for the buck. Physical webcam disable button is also a nice plus, no more post-it note blocking the webcam! My only gripe with this laptop is the screen. It's definitely useable, and way better than my old laptop from 2011, but the colors were way off out of the box (I recommend doing a calibration in the Windows settings, made a huge difference), and the 250-nit brightness is a low for my liking. It's definitely useable indoors, but it's nothing to write home about. I wish it were a tad brighter. I got a great deal on a geek squad certified open box, so I can't complain too much. All-in-all, I think this is really good value for the price (especially if you can get it on sale)!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Fan gets LOUD and display is meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is pretty good but the fans get LOUD and heats up your laptop pretty quickly depending on what you're doing. I'm just running a virus scan and the fans cranked up and now my laptop is pretty hot lol. The display is kinda bland, so green looks like puke, red looks like orange. I'm going to keep testing it to see if I still like it enough to bear with the display and fan noise, but I'm most likely going to return it since I'll expect to be doing some stuff for engineering in the library and I expect the fan to get noticeably loud. Overall, I'd recommend it if you don't care too much about the fan noise and the display. The keyboard is amazing to type on the the processor is very fast as others say.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Works amazing for everyday needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has done an amazing job at handling the work load of online school. A few times when on a call and having a few other pages up, it would start acting up and i would have to turn it off and back on. Other than that this laptop is amazing, its fast reliable, and its very portable. Its easy to take places for its light weight and thin build. Its also touchscreen making it easy for certain situations where touch screen would be nice. It can also turn into a tablet which is nice when watching videos. The sound is nice and it comes with just about every port you need. A great choice, and definitely worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Love it so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop a month ago since I'm starting college. It starts up fast and has fast downloading speeds. The screen quality is clear but I do agree that the colors seem a little off. I compared playlist colors on Spotify to the ones on my iPhone, and they seem less saturated and slightly green. The fan noise also does get loud. These are only minor cons to me though, and for the price I think it is an amazing computer. It seems like a promising purchase to last me through school.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Envy Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Seamless set up!!! Love the touch screen and the screen is vivid and super color!!! Lightweight and great portability! Love HP!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the touch screen and the lighted keyboard and the battery life is great. The speed is lighting fast and the screen has a great display.

    I would recommend this to a friend