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Customer Ratings & Reviews

Your price for this item is $764.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 198 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the ENVY x360 2-in-1 15.6" Touch-Screen Laptop for its fast performance, lightweight design, and touchscreen capabilities. They also appreciate the great price and gaming capabilities of the laptop. However, some customers have concerns about the battery life, overheating issues, and limited storage and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 198 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    A good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for school work and no other task. I use it for Netflix and funimation. The system has a start up problem where I'll have to hard reset the PC for it to work correctly. It has no stuttering and the touch screen works as advertised . I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old laptop crashed so was time to buy the wife a new one. It happened to be around her bday so figured why not. She loves all the upgrades she got with this laptop compared to her old one. Very fast, sure not the fastest but for her needs it is great. Good value for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    An awesome machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is meant for gaming and it does that perfectly. I have not gotten to upgrading the ram yet but even still this laptop has no trouble running online games with speed and performance. It is sized just right and even flips into a tablet mode. Great laptop for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop on the market.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryzen 7, expandable RAM to 32GB, Vega Graphics, lightweight, and metal. What could you possibly not like about this laptop? I've looked endlessly for a good laptop, and I always come back to this one. Some may not care for HP, or AMD, but with modern manufacturing most everything is the exact same as far as reliability goes. I will say, that with all of the security issues on Intel platforms, and AMD being accused of the same security issues but not one single verification of this attack, AMD is the only natural choice for a processor. I'm awaiting an Envy with a 3rd generation Ryzen processor. As soon as that happens in a form factor this perfect, I'll be purchasing that and claiming it is the best laptop. But until then, dollar for dollar, this has no equal.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Light and compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is lightweight with great amenities, backlight, touch screen, and lightweight. The only drawback is the fact is that there is only 1 usb so if your like me I need a at least 2 which means purchasing an adapter. Otherwise, a great laptop for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great PC. Not so good fingerprint reader.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this laptop is great. Aesthetically, it is beautiful. I love the keyboard and the spacing between the keys. It is back lit which is great for night-time use. So far I have experienced absolutely no hiccups or slow-downs. the screen is decent for the price. The cons: the fingerprint reader is absolutely useless. It works about 1 out of 10 times, and I am not exaggerating. 9 out of 10 times I end up having to use my PIN to log in to my account. It's mostly a nuisance and doesn't really affect the day-to-day use of the laptop but still, I paid for a fully functioning everything. Other than that, great laptop, but if you can find a similar one without the fingerprint reader at a lower price I'd say go for it, since the one on the HP Envy x360 practically doesn't work.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Good solid computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only real disappointment is the hard drive isn't a bit larger with some extra RAM. It may not be critical but if your gaming I think it would be handy. 1TB of hard space and 12-16 RAM would make me give a 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Sleek and sturdy machine, fit for all general uses

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is very sleek for hp and I love the deep charcoal color as well as the bright screen and backlit keyboard. The Ryzen setup works perfectly for all productivity usage, and even for some light gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer at a reasonable price point!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this predominantly for my kids school work and we love it! The touch screen feature and fingerprint lock are great and I like the added safety of being able to shut off the camera mode.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my old daily driver and haven’t had any problem with it since. Built in speakers work great and the backlit key with three modes is great for doing work.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice computer. It has everything for my son that's starting college. It's fast and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not looking to buy a PC, but the program I use for my business would not run on my Mac. Love the size and light weight versatility of the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't stopped using since I purchased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop roughly 3 weeks ago and I haven't stopped using it since then. I decided on this laptop because it has the 2-in-1 feature that has been very helpful for classes while also having the Ryzen 7 which has held up to the video games that I want to play. I will admit that I am not playing the latest and greatest games on the laptop, my PS4 does that, but it has had no problems running games like CIV 6 and newer Total War games. Overall I am extremely happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great PC for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having bought a HP Envy x360 13" previously for travel and very happy with it, I decided to buy a 15" Envy so I can use as my home office PC. Great deal for the Price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop from hp

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for studies. Even though I wanted an specter series, I’m very glad I bought this model. Works great and performance is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Computer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very fast. Was easy to set up and performs as advertised. I have been pleased with the performance and it more than meets expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very fast and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement after my computer was stolen and it has turned out to be an excellent choice. Very fast and easy to use compared to my last one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Picked it up today!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just opened the box and so far it's great! Sleek, stylish, fast and a great price for the specs. Shat more can you ask for. I will be upgrading ram.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for work and personal use. It seems light weight and easy to use. would recommend it to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing, the graphics are next level.... it’s really fast and I love the 2 in 1 feature... perfect laptop for a student.

    I would recommend this to a friend