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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 731 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the ENVY x360's touch screen, speed, and light weight. Many reviewers also appreciate its price, battery life, and performance. On the downside, some customers mention the fan noise and the slow hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 731 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Awesome laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product it slim and light .its fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Quality sound, good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading, nice touch screen. Sound is very good. Battery life could be better but overall this is a quality laptop...also like the backlit keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Great convenient Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen very convenient, lightweight portable ,

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    So far, this HP laptop has performed as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HP laptop to replace a 5 year old HP laptop. The nice thing about this laptop is the touch screen. Although the screen is the same size as the prior laptop, the actual device is smaller and lighter, which is nice. The laptop performs the functions I need to do very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this for about 6 months, but I love it so far! No issues and I love the tablet feature! Perfect for my home and college use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Opened box value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the open box unit I bought for my daughter. She did the research and said it was perfect for her college needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had had mine four about six weeks. It has performed flawlessly. It is perfect for what I do with it; light gaming and some photo work.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for my college freshman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We compared laptops with and without touch screen and found the HP Envy touch-screen to have the best value for the price. In addition to it's sleek design, touch screen feature it turns into a tablet so that he could take notes. There are more features to this 2 in1 laptop, I highly recommend you check it out. Best Buy provided excellent customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice windows machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straightforward, easy to set up. I still dislike the touchpad and always end up shutting it off and using a wireless mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a new computer for school so I got her this one. She really likes it and it has a very nice quality feel to it!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great for school!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen option. It's fast & great for school !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good computer for college. If you are not doing much and you need something to get the assignments completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great! I use it for school and handles like a dream! I even play the Sims 4 on it and don't have any problems!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fast

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and processor is great. Speed is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my business abd pleasure. Excellent to multi task and graphics are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use touch screen easy to use price point is great

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    good enough for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, nice backlit keyboard. facial recognition doesn't work most of the time so that's a bit frustrating and when i shut it down it seems to take a really long time to update so don't like that either but it's probably because I only know the bare minimum about computers. overall, good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer for daughter going to college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep was very knowlegable as to the product I was trying to purchase for my daughter who is going away to college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like my laptop just think it is too early to stop making cd drives I need to be able to burn cds and dvds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice big screen. Easy to hold.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Liked the talking voice that helped me set it up. Still learning about it. Nice clear screen.

    I would recommend this to a friend
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