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Customer Ratings & Reviews

Your price for this item is $622.99
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The comparable value price is $829.99

Customer reviews

Rating 4.5 out of 5 stars with 731 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the ENVY x360's touch screen, speed, and light weight. Many reviewers also appreciate its price, battery life, and performance. On the downside, some customers mention the fan noise and the slow hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 731 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right and with optional geek squad added I'll stay up on all the latest products

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Like the 10 key pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Love the touch screen and being able to flip it and use it like an ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Good versatile machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-1 laptop response quickly and is versatile in changing from a laptop to table.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a great computer, I won’t recommend anything else. Great touch screen too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and thin. Good performance. Long battery life and the illuminated keyboard is handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has worked phenomenally! This is by far the best computer I have ever used!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lesser of 2 evils

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because I figured HP was better than dell ( dell has horrible customer service) But only after 2 weeks of having this computer there was a software error not letting me load my computer past the black start up screen. Upon reading other reviews.. apparently this is a common problem and u need to just system restore your computer. But who wants to have to system restore their computer ?! Prob number 2 is.. I hate updates. I feel like they always break my computer. Which is why I feel I got the black screeen... cuz it updated then restarted... But after the system restore I turned off the updates... but apparently the computer makes you update weather u like it or not when you shut down Because the only options to shut down. Was " sleep" " update and restart" "shutdown and restart" .... apparently it didn't get the memo.. I dont want ur devil updates hp!! And I'm not a dan of windows 10. But that's just me being an old soul that loved windows 7. But other than that drama.. Cortana is a cat person And the computer looks badass, and everything else is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my Third HP laptop still works as well as first one love the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great multiuse laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, like the feel of the keyboard and the option of using the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    great first laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, screen is a great size, love the touch screen, highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great pc. it is my second one. it has a lot of ram, big screen and is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Brilliant system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, enough storage space, and light to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    GREAT LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS GREATLY SATISFIED WITH MY PURCHASED. LIKED THE EASY USE AND VERSATALITY

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop with reliable performance. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop that won't break the bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife who's previous laptop was loud and took forever to do simple things. Comes with a good size RAM, hard drive and processor which helps with the loading speed and multi program usage. The touch screen and 180 foldable feature is neat. The bad thing is the amount of bloatware which is why this got 4 stars but they can be removed if you know how

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Touch Screen Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good boot times, nice display quality, good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a 2n1 laptop. This had all the bells and whistles I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is exactly what I wanted. Thin, lightweight, fast, and beautiful display

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome computer for my new husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great & so many options! My new husband loves it as it was a wedding present

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Versatile laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and fast speed. Love the touchscreen and being able to convert to a tablet

    I would recommend this to a friend