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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 731 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the ENVY x360's touch screen, speed, and light weight. Many reviewers also appreciate its price, battery life, and performance. On the downside, some customers mention the fan noise and the slow hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 731 reviews
  • Rated 5 out of 5 stars

    Perfect college labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This labtop is wonderful, it preformed perfectly. And by doing so, I was able to do any and all assignments for my college classes. Not to mention, I completed my first semester in college with all As because of how useful it was to have this labtop!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great Running Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am used to buying laptops with less gigabytes due to the cheaper price. This is my first "splurge" laptop and I am happy with my purchase. I believe this laptop will last me a lot longer and definitely runs a lot better. The one downside though is that the price is more expensive than my other laptops and like I mentioned that the only "major" upside is the speed and running smoother. Definitely would recommend this laptop if you are looking for something that runs well and is affordable for the most part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we've switched from Dell to HP Envy in our office. This is the 3rd one and they're all great machines. The switch to tablet is a popular feature with the sales people too. I'd recommend this to anyone looking for an affordable, dependable machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for multiple use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old laptop was a 7 year old HP. Needless to see there have been a lot of improvements. We love the processor speed, clarity of graphics and current Microsoft operating system. I'd definitely recommend this computer for general home/office use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars because of it's issues after updating it. Had to contact geek squad a few times and wait 15 mins after restart because of the black screen. It seems that the update has been corrected no issues now and it runs smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    No dvd player

    Rated 5 out of 5 stars

    Love this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought home 2 different laptops before getting this one and I must say that I love this laptop. Only con is that it didn't come with DVD player.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great P.C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features on this P.C. Love the clarity of the monitor and the Backlit keyboard. Everything I expected and love the 2 in one features.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop for the price. The touch screen works well and is great for using in tablet mode for digital art.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into Best Buy trying to get my other laptop fixed. It was old enough an not worth it to repair. The salesman spent a couple of hrs with me going over everything an helping me find the computer for me. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good bit of comparison in the store and picked this machine. It was a good balance of machine vs. price. Really wish the companies would stop filling computers with so much junk software though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a decent laptop, this is for you. I really hate this windows 10, but that has nothing to do with HP. I hate that we are basically renting software like office, etc. That's total BS! Just for that, I'm finally looking at the apple products. This laptop doesn't seem to have much on it from the store, so plan on buying much more. Consider that in the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    GREAT LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THIS LAPTOP FOR A COLLEGE STUDENT AND LOVED IT WORK FAST GREAT MEMORY THE 2X1 IS AMAZING TOUCH SCREEN HAPPY CUSTOMER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this HP laptop. Had a Dell but returned due to all the preinstalled garbage. Best Wi-Fi signal came from this HP at 400mb compared to the Dell at 60mb. Very controlled comparison as both were brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to use ActivInspire do create my flipcharts for work. I had a Mac previously and it distorted my flips when I used them on a Dell at work-the camera tool didn't work well either. Love my new HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for working from home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer has worked great for all my needs. I work a lot from home and I'v not had any issues connecting to my work server. I also download a lot of pictures and it has been great for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a good computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the on switch - too small and and hard to press. I also do not like the keypad as it is hard to read the symbols. Otherwise I like the computer, win 10 and the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement from an accident, found out that this system was better than the previous purchased. Fast, efficient, and had a few hiccups when updating, otherwise great multiuser system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well done HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP did a great job on this one. It's thin, though doesn't weigh as light as you would think, but still easily portable. New Windows 10 on it is nice and much more user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with this laptop, it has everything I could ask for and more. It's light weight, amazing clarity on the screens picture, back lit keyboard, fast speed processor, it's great..

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Good quality laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen. Computer is fast. I’ve not experienced problems. It is reliable.

    I would recommend this to a friend