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Customer Ratings & Reviews

HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - HP Finish In Natural Silver-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1649 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 7, showing121-140 of 1,649 Reviews
  • Rating: 5 out of 5 stars

    Took a beating and still performs

    Posted
    Tickledpink
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The same week I got my HP Envy while moving a bookshelf in my office at work my helper dropped his corner. It fell directly onto the closed laptop on my desk. Yes, it put a dent in it. I was terrified it was ruined, but no performance issues whatsoever and it's been over a year. I have since purchased five more of the same one for co-workers use and everyone loves them.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Loose hinges and clicky trackpad = Dealbreaker!

    Posted
    deepowder
    • My Best Buy® Member

    Beautiful display, Great sound, and performance up to the specs. If this is mostly a desktop replacement and you use a mouse you might love it. But the trackpad makes a clicking noise every time you touch it. And the hinges are so loose the screen will rotate all the way around when you walk with it. Also the empty dvd bay gives a hollow feel to the base. 0 stars for portability!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    GOOD QUALITY LAPTOP

    Posted
    DANNY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    THIS LAPTOP REPLACES MY OLD UNDER POWERED ONE NOW WITH SUFFICIENT 256 GB SSD AND INTEL i5 ALONG WITH WINDOWS 10. THE FINGER PRINT IS ONLY AN ' OK" EXTRA. I USE THIS LAPTOP FOR GENERAL USE RATHER THAT ANY EXTENSIVE WORK. IT IS MORE THAN BASIC. I ALSO GOT IT ON SALE AT THE SAME TIME I GOT AN ALL IN ONE ALSO ON SALE. BOTH ARE VERY GOOD FOR THE PRICE.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the flexibility

    Posted
    Michele
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Have had this for a few months and have had no issues. I really enjoy the ability to use it as a tablet or laptop. I like that when I'm using it on the couch I can have it in tablet mode but not completely folded over so it's at the right angle to use the touchscreen. I also bought a smart pen that works very well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    very good laptop

    Posted
    tomas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am pleased with this laptop (for the price I should be) I don't use it for games or movies, only browsing paying bills etc. I find that the battery lasts less than five hours with low light and all power saving options. The major issue with the laptop but with mostly Best buy is they advertised it as a four cell but it is a three cell battery only.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great little computer

    Posted
    Scott
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    A great little computer that can work like a touch screen tablet. I wanted the best of both worlds, and this little computer is lightweight enough and powerful enough to do everything I need for work in studying for the CPA exam, do anything else I've tried on it. I highly recommend this for anyone wanting to get away from a heavy laptop in a tiny tablet.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Casual user

    Posted
    Shary
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Disappointing speed,screen size view and told bamboo pen came with it so you could utilize screen writer, it doesn't. Will be at least an additional $60.00 for pen. Recommend spend money on " " a ipad / tablet for hand held conceive and invest in a 15/17" laptop. Doesn't meet my $1,200.00 expectations. I love my HP 17" Pavillion this one doesn't compare.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Had to take it back twice

    Posted
    River
    • My Best Buy® Elite Member

    The first time out of the box, the screen was blank. It would not activate or light up. Took it back the following day and they switched out the computer. A month after we had the new one the computer crashed and now we have to send it back. Apparently the hard drive is bad, it's only a month old! Come on HP, you can do better than this.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this laptop

    Posted
    Randy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My primary need when I picked out this laptop was excel spreadsheets and it does a great job there. It is also just a great all around laptop with a touch screen that I am still getting used to. It works perfectly, but it may take my grandchildren to get all of the good out of it. Would definitely buy it again.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not worth the price tag

    Posted
    Krystal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    While it does have a great display, the keyboard is really nice and comfortable to type on but the touch pad is extremely rough, trying to scroll with your two fingers it gets stuck and isnt smooth at all, its heavier than expected. The fan is very loud and heats up a lot during use. Sadly going to return this tomorrow.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Decent Laptop

    Posted
    aunties
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've had the laptop nearly a month now. I love the touchscreen and the number keypad. Both if those were must-haves for a new personal laptop. It has lagged about 2 times, even with closing the numerous programs that had been open. Restarting it resolved the problem. It boots up and logs in incredibly fast, so I don't mind. I would recommend this laptop.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful computer - feels like an APPLE computer

    Posted
    VEBO
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great computer at such a great price! Purchased for my 84 yr old father-in-law who needed a new laptop. He was very impressed and loves it! Screen and keyboard reminds me of my MAC Book laptop - but runs as a PC - which is what he’s used too. So far everyone is happy. Purchased 5/31/19

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best laptop ever

    Posted
    Chefwally
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Being I am a chef and do not work on a computer for my job, I am a novice computer person. I use it for emails and things such as Amazon etc... this is only the second laptop I have ever purchased I decided to buy a couple models better than i originally thought as the features on this model I loved. By far my best electronics purchase ever from Best Buy

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great computer for great price

    Posted
    Michaelj1989
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was looking for my first 2 in 1 computer and i wanted something that had enough memory for everyday files and lots of old pictures. It works really well. The finger print scanner doesn’t always work well, but using a pin works just fine. Switching between laptop and tablet mode is smooth. It’s a little on the heavy side.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Laptop for Intermediate Users

    Posted
    Megatron266
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The laptop is slim and very light. The touch screen works well with the Bamboo pen and reduces fingerprints on the screen since I don't have to use my finger. It is very fast with the SSD and the screen size is just right. The backlit keyboard is an added benefit. Not for users that are accident prone. If you are then get the insurance with it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love It

    Posted
    Violet
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We made a great choice buying this laptop. Love the large screen with great picture quality. Also love that it has number pad on side of keyboard. That is great help to me. Fast. Everything we need in a home computer but also portable to carry to another room. Gal at Best Buy was a great help. Highly recommend her & the HP Laptop.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product overall

    Posted
    Stddfm11
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have been so pleased using this product. I have been using this 2 in 1 for a month now and there is not anything bad I can say about it. The battery life is great. The computer is light weight and I love the overall design of the product. The computer fits all of my processing needs. You won’t be disappointed if you purchase this product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Just what I needed

    Posted
    Jbone69
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great laptop! If you’re looking for a laptop to also serve as your home computer, this is it. It does everything I need and has no problems. If you need it for more than your normal computer stuff, like gaming and whatnot, it may not be exactly what you need. But for day to day, internet, music, office work, etc., it is great.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not bad... for a PC

    Posted
    drip
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Not really a Windows fan, but HP has managed to put together a decent machine here. Solid, light weight and offering some good features. Only complaint is the still-overloaded-with-garbage system full of useless apps, etc. The computer itself is decent, plug and play, and has windows 10.. If you have to go Widnows, this is a decent choice.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop

    Posted
    jvb84
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    But this HP laptop for my son for school he is in college and it's been very helpful to him cuz he can carry all the information he needs and use it in school he says that he enjoys it it's easy to use and very convenient he is recommended it to other students in school or you do to the price great product

    I would recommend this to a friend