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Customer Ratings & Reviews

HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - HP Finish In Natural Silver-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1614 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 3, showing41-60 of 1,614 Reviews
  • Rating: 4 out of 5 stars

    My dream laptop

    Posted
    CDavis1984
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this on a whim to replace a cheaper HP I broke. It's very sturdy, and surprsingly light weight. I love the touch screen and even the speakers are good. The only thing that bugs me is when it is in tablet mode it is difficult to find things on the desktop. I am still navigating that. Typing on it is very easy and I don't accidently hit the mouse pad with my wrist which makes me very happy. Any stylus will work with the screen. It is very fast when you are searching the web and it even migrated everything on my one drive to this computer. I am so pleased.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fits my needs perfectly

    Posted
    Cindyh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've had this laptop about 8 weeks now. Replaced a Dell with i3 that ran sooo slow. I'm very happy with the i5 performance. Love the backlit keyboard. Not to mention the overall appearance. It's just a beautiful machine! This laptop had everything I was looking for. The salesman tried to steer me toward a Lenovo but I need a numeric keypad and the most of the Lenovo's in my price range did not have it. Only having it a short time, I have yet to explore the many features it offers but so far it fits my needs perfectly!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Best to go online and Read Reviews

    Posted
    EngagedPhoenix

    Went to Amazon to post review they said: "product currently has limitations on submitting reviews. There can be a number of reasons for this, including unusual reviewing activity." This is because after a few months this laptop makes a buzzing noise from underneath that their HP online Tech people cannot fix. They offered to send me a box for it with instructions. Noise is totally annoying. Go on line and check and you'll see this complaint frequently....

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Nice Laptop

    Posted
    bonnieb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I started with an HP laptop many years ago, and decided to give HP another try after years of Lenovo machines. I love this laptop. Slick, lightweight, good battery life, fast processor … nothing about it that I'm really disappointed in. If I had to pick on something, I guess I'd say that the lettering on the keyboard is not terribly easy to see in high lighting, but very easy to see in low lighting with the backlight on. I just hate Windows 10 assuming I want everything backed up to the cloud without asking, however, that's certainly not HP's fault. Glad I went back to HP.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst touch pad

    Posted
    901ann
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I Purchased this computer a few weeks ago. I was using a wireless mouse, and all of a sudden the mouse went dead. Went out and bought new batteries. Didn’t help. So I’m using the touchpad and it is the worst touchpad I have ever used in my lifetime. Boxes keep popping up everywhere, you hit the touchpad and it will not close windows. Beware up the touchpad. If I had not had all of my work files transferred and software set up, spent $300 doing this, I would’ve returned it in a heartbeat.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Very accessible, Great Quality

    Posted
    BritneySpears
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've had an HP laptop before and loved it. It was perfect for my general ed courses in college, but since working into 3D art, I needed an upgrade. What I love most about this for being a laptop, the screen size is large and doubles as a tablet, so I can draw directly on the screen. It has a very sharp picture quality and the battery life's after one full charge lasted all day in school. Highly recommend for anyone who needs a laptop for day to day things, but who also works in digital media.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Laptop for the price

    Posted
    BestBuyFan
    • My Best Buy® Member

    I really needed a new laptop after my Dell crashed on me after 10 years. I had been browsing around for a while when I finally saw this one. It matched all of the specs that I was looking for and the screen is amazing! The features are nice as well. So far, so good. The only thing I dislike about it is the lagging. Certain websites and programs lag. As I write this review, the computer is lagging, so I may exchange it for another one. Besides that, I really like this purchase! The sound is amazing and so is the backlit keyboard.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop -

    Posted
    Igotit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    After spilling coffee on my HP Notebook 15-af131dx one morning by mistake, I felt so embarrassed that I had to tell my wife what had happened, she smiled, and asked me was it still in warranty, which that warranty had just expired two days before. So , we gathered ourselves together , and headed for our Best Buy Store to purchase a new Laptop. The HP Envy x360 m Convertible 15m-cn0011dx caught both of our eyes. So we bought it, and we are very happy with this purchase.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Slow no for photographers

    Posted
    Tamara
    • My Best Buy® Member

    I haven't even had my laptop a year and it crashes constantly. I have virus protection. I've ran every test I can... called hp "that will 200 to clear some cookies and files".. told them no thanks. All I do is edit in light room and photoshop nothing seems to work ever.. the customer service is a joke from everything I've read. So upset with this waste of 900$ worked well for about 3 months and now it is slower then my husbands 8 yr old toshiba.. I will never buy another hp product as long as I live. All I want is my money back but that will never happen.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    HP LAPTOP

    Posted
    kay21
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Overall, very stylish laptop with all the latest features. I only use my laptop for casual internet surfing, checking emails, etc. This laptop is equipped to do much more. The only drawback I found and didn't notice until I was home is that it didn't come with a CD ROM DRIVE. Had to purchase an external CD rom drive. I purchased a laptop for its mobility and having to carry external drives on the go is not very fun. If it weren't for the CD ROM Drive issue I would give it 5 stars

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Computer

    Posted
    Hunter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I just purchased this computer for my fiancé and it is a great computer. I have the Spectre and I believe this Envy puts up pretty well compared to my computer. I am in IT and if I didn't need everything that my Spectre has I would've gotten an Envy as well. The only reason it is a 4/5 instead of 5/5 is because the touchpad of the computer was assembled a little weird and it would rub on the side of the housing. I am pretty sure it was just a one time thing and I was able to move it over with a flathead screwdriver.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Speedy and light weight

    Posted
    iNexxFear
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    In the process of looking for a new computer. I settled on this device. I wanted something with a SSD for quick boot, but wouldn't break the bank. This is what I settled on. I have a larger computer for gaming and high processing tasks. So the i5 met my needs, this device over the spectre series had more ports and still supports windows ink (pen separate purchase), and has a nice backlit keyboard. I couldn't be happier with the process and its very quick for everything I wanted with good battery life. I'd recommend folks take a look at this, as you will be very impressed in my opinion.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great display, great sound. . . no complaints!

    Posted
    Jules24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This laptop was not only a lifesaver at a time where I needed a word processor due to mounting Maid of Honor duties, but it also saved me from the utterly disappointing Macbook Air that I had been using with more and more difficulty. I was super happy to switch away from Apple for the customer service issues they present, but now I don't even miss their so-called "unmatched advancements." This laptop does the job and looks and sounds great while doing it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great, stylish laptop.

    Posted
    Truth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love the laptop. Its fast, sleek, and stylish. I wasn't planning on paying this much for a laptop, but I caught mine on sale, and the price was too good to pass up. The laptop has been really fast, and hasn't given me any issues thus far. I would say that it can get quite loud at times, which doesn't bother me. I gave a 4 star instead of a 5 because, considering the price of the laptop, I feel as though a stylist should've been accompanied with this product. Great product, though. I'm happy with my purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great computer

    Posted
    Phantom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had an issue with it the first couple weeks i had it. it had some glitch and it kept freaking out. the blue screen of death came on and it said something about no hard drive. But I reset it and reinstalled the OS and now it works amazing so in short, would recommend. Also, it took me way too long to find where the finger sensor used to sign in when you turn it on was. And it only works like half the time, and i have to type in my pin to log in. It is really fast though and the screen is huge and i use it for school so it does everything i need it to do. The end.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so Good

    Posted
    ask1kane
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The on screen email notices are beginning to get IRRITATING. It's not strong enough to handle my online streaming games but its much better than my old laptop. I should have spent the big bucks and got the 256GB and i7 processor. Overall solid laptop for the sale price. Beautiful screen as long as there's no reflections from sunlight and the keyboard is flawless with the extra numeric keyboard. Love the toggle on off feature for the lighted keyboard.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for what I use it for

    Posted
    PlantLady666
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Overall great laptop. Had to get a new one since my old laptop has problems with the windows driver and everytime Iopen a folder it would crash... so far this laptop is great for what i've been using it for: general internet browsing, coding, netflix binges, youtube binges, etc. I definately recommended this model. Although sometimes I see the taskbar refresh and I worry intensely that the corruption to the file driver is starting on this laptop. .-.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Keyboard

    Posted
    Saintbernard
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Only after a few months half the keyboard wouldn't work. We took it in and they had to clear the computer and start it over as new. Only a few days later the keys didn't work again. Then they had to send it in to get fixed. They had to replace parts inside the computer. This took weeks and was a major inconvenience to not have a computer. It seemed like they didn't care how long it took. It is working, but we are fearful it will happen again. The money this computer cost this should not happen.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    This is an excellent product and I would buy again

    Posted
    BKMiller
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a very fast computer. I like the touchscreen because it's like my Apple I Pad and I can simply touch the screen and move where I want to without touching the mouse. I added a wireless mouse and makes it much easier to use. The battery lasts a long time. The setup was exceptionally easy. I like the touch of the keyboard and being backlit. I like the clarity and color of the screen. Solid Laptop from HP. And their customer support is exceptional when I had questions.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Laptop

    Posted
    Rob625
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have owned this laptop for over a few months and am very impressed. The SSD is awesome. Boot up time is quick and multitasking is great. Screen is a pleasure to view. Not too much unwanted apps loaded (easy to remove) is a feature that led me to purchase. In the past, I’d purchase a PC/ laptop that came with way too many unwanted apps/programs. I’d highly recommend this product.

    I would recommend this to a friend