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HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - HP Finish In Natural Silver-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1704 reviews

96%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Solid 5 Yr.+ Laptop, with expandability!

    Posted
    jivedaddy
    • My Best Buy® Elite Plus Member

    Purchased two days ago, arrived yesterday, and so this review is NOT based on longevity, but on features, build quality, and overall feel. Build quality out of the box is good. Body is aluminum and has a nice MacBook (I have an older Mac Air) feel to it. Not much flex when typing (I'm using it for this review), chiclet keys have a good feel to them, and not too cramped, which I like. Back-lit keys are a necessity for me (once you've had them, you never want one without) and this has silver keys with a white backlight. Very clean look. Screen looks great, full HD 1080p, which on a 15" screen is perfect (4k just seems like overkill on a small screen). Boots FAST, shuts down fast, of course with a solid state hard drive (the future of all computers) no hard drive bottleneck. Fingerprint scanner (on right side near the "-" button works most of the time, but honestly, putting in a 4 digit pin is just about as fast. BIG touchpad, with great response. And finally, HP did it right with the Intel i5 and i7 (not Ryzen) models, room to expand. Yes, just pop the bottom cover off, and "voila!", you have a spare hard drive bay, and guess what, they installed a single 8GB stick of ram and left the other ram slot empty, so no ditching your existing ram to upgrade. Just purchase another 8GB stick of DDR4 laptop ram and pop it in, 16GB. One downside is the empty hard drive bay does not have the cable you need to go from hard drive to motherboard, and I'm still not sure where to get it. If you find one post below and let me know. Okay, that's it...with 18 months same as cash, this is a great laptop. Sell your old one on eBay! Hope this helps. :)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    "HP" now stands for "Happy w/ Purchase!"

    Posted
    40yroldfreshman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Recently purchased my HP Envy x360 2-in1 15.6 touchscreen laptop and couldn't be more satisfied! Some of the things I love about it is as follows: if you're like me an not the most tech savvy consumer you'll find the HP extremely user friendly. From the moment you first power it on, there's an "Alexa/Siri -esque" assistant that walks you through complete setups and personilzation of your new laptop. It comes with fingerprint and pin code access to unlock. Its 2 in 1 feature allows you to navigate from standard laptop position to a 15.6in screen tablet seamlessly. It is lighter in weight than it appears which makes it very portable. It has great battery life, one charge will last you practically all day, or at least through a half a season of binge-worthy streaming shows like Game of Thrones or Orange is the New Black.. I like the fact that it has bluetooth capabilities and can sync with your 4G/5G bluetooth capable, android or iPhone devices effortlessly. Boasts great HD 1080 webcam, along with a sensitive clear microphone and internal speakers with enough Dolby Surround output to amp up a small party. Its processor is one of the most recent Intel-Core generations which makes it perfect for streaming, downloading, and not too shabby for a good online gaming session or two. As a student, this laptop has great memory. It will provide you with more than enough to store your thesis and research papers, as well as full e-textbooks for all your classes. If I had to say anything negative about it is when in tablet mode the keyboard, while not active, is still exposed, which personally I'd like a slidable cover for it (just my personal preference) But Hewlett Packard has designed it in such a way that even when you sit it down in tablet mode, the keys aren't being compressed so you should have no problems. Overall, it's been a great product, with a great performance, at a great price, which makes me a proud purchaser!! So, if anyone out there is growing tired of picking those "bad Apples" (pun intended) give Hewlett Packard a try, you definitely won't be disappointed...:0)

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Trackpad does not work--constant problems

    Posted
    ADeeK
    • My Best Buy® Member

    What is the point of a laptop if you can't use the trackpad? A year after I bought this laptop, I started having problems. Pretty convenient, right? Don't even get me started on the geek protection thing they push on you at the store--I live an hour an a half away from a Best Buy so I wasn't about to buy into that. So I started having problems last summer and I've spent hundreds trying to get it fixed. Some things got fixed, some things didn't. One consistent problem is the trackpad not working. It'll be working fine, then one morning I'll open it up and no trackpad. I spent another $200 trying to figure out why it wasn't working, it got "fixed", then a week later it wasn't working again. Over and over this is happening. I've tried everything from updating the driver to removing the driver and redownloading it, all different things, and occasionally the trackpad comes back for weeks, or even months, and then it stops working again for no reason. The device manager says it's not working properly, but says the driver doesn't need updated and troubleshooting doesn't help. The last time I "fixed" it, it lasted maybe two months and it was because I'd updated the BIOS driver. Half the time when I update a driver and restart the computer it gives me a solid black screen--and then I have to hard restart it until the screen works again. There's only so much I can do. So I'm stuck using a wireless mouse, which kills the convenience of a laptop. It's not like I can sit on the couch and use a mouse comfortably. I got this laptop to try to start a small editing business and you can bet I can't use it for that! It's way too unreliable to do anything responsibly on it. I'm disgusted with this purchase. I loved that it had a touch screen and everything about it seemed so great, but it's been problem after problem since the 1 year mark. Even the HP help desk is incompetent. It's so frustrating that I won't be buying an HP again.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Laptop for the Average User

    Posted
    mrkeville

    I was in the market for a new computer after my 4 year old ASUS completely died (fried motherboard). I'm a grad student, so I don't game, manage large files, or require heavy duty software. I have pictures, some videos, and a good deal of pdfs, word docs, and excel docs. I researched specs and available products thoroughly, and determined I wanted an Intel i5 core, 8-12 gb of RAM, a 2-in-1 machine, and a solid state drive. I came down to a few and settled on this product because it met all of my needs within a reasonable price (I did take advantage of the sales and had a coupon). It's fast, pretty, holds my files, and gives me superior functionality. My only qualm was the size of the SSD. At 256gb, it would meet my needs, but I wanted to be sure I had room to grow (since I keep my devices until they die). I'd previously operated on a traditional hard drive at 750gb, but never came close to filling it. The salesman tried to sell me on a second external hard drive for overflow storage. I have one already for backup purposes. What I wound up doing was taking my old hard drive from my fried computer (which was perfectly fine) and converting it to external storage. I'll use one for storage of files that I don't need to have immediate access to (old pictures, past schoolwork) and the other to act as a back up for both my computer and my external storage device. What I would recommend to the average jane user is to evaluate your current storage. 256 seems to be the acceptable median storage size, and 512 is better if you have the money. Don't go for 128gb - you'll fill up quickly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Mid Priced Notebook

    Posted
    CHDinCT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great mid-priced laptop. If you're not a gamer or road warrior that's always on the go, but just need a general purpose laptop with great performance, this HP Envy x360 is worth checking out. I had a few requirements when shopping for a new laptop including, Intel i5 or higher chip, aluminum case, 8 gig min of RAM, backlite keyboard, 256 gig of SSD storage, and a numeric keypad. The last requirement pretty much put me in the 15.6" category. The 8 gig of ram has been plenty for me and if not, it's upgradable by adding another 8 gig stick. This HP is not an ultra lite machine, but plenty light enough for me as I only travel a few times a year. For sure, it's a lot thinner and lighter than my old 15.6" Lenovo. The screen resolution is just right for me as my older eyes have a hard time seeing the print on those ultra high res laptops, especially when packaged in a smaller machine, For general web, email, financial, and basic photo editing, this machine is fast The keyboard has a nice feel too, and the Windows hello feature is great - boot up / recovery from sleep mode is much, much faster than my older machine,

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good quality but not intuitive

    Posted
    NOTN2ITOF
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We purchased this laptop in a rushed fashion, as our prior one had encountered an HDD failure. One feature we liked about this laptop is the Solid State Drive which launches & performs very fast compared to prior HP model. Limited drive space will also force us to use cloud storage, which is best for long-term. One key use case for this new laptop is for doing our "finances", so we decided to get this model due to the number pad on the keyboard. While that was a key reason for selecting this model, it has turned out to be the biggest headache. For whatever reason, I just cannot adjust to the offset QWERTY keyboard and touchpad. My hands keep wanting to re-adjust to the center of the display. The step-by-step initial setup was not as intuitive as I would have expected. One challenge, which admittedly is more a function of Windows 10 than the laptop, was the user setup. The setup guided me to using an existing Microsoft account, fingerprint access and a 4-digit PIN, all of which likely is best for a single user. My situation is a 2 parent household with children, though. Thus, I ended up having to go back through user setup to establish a Local Admin and multiple IDs which didn't feel worth the effort/re-work. Overall, after a couple months of use, the laptop appears to be of good quality and yield fast performance. It just fell a bit short on ease of use from my perspective.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding computer for my purposes

    Posted
    Linda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had to buy a new computer in a hurry because my daughter had borrowed mine and failed to return it, and, as a writer, I cannot be without my computer for very long. I was not a happy camper, because I do not like to make major purchases such as this in a rush. I went into the store, and after looking around briefly, was approached by a salesman. I explained what I was looking for and needed, and he highly recommended the HP Envy that I ended up purchasing. He walked me through everything with the purchase, then handed me over to one of the tech guys, who set everything up for me. Before I knew it, I was headed home and was able to get back to business as soon as I arrived. The easiest major purchase I've ever made, and so far no problems whatsoever. Both the sales person and the tech guy explained everything so thoroughly I've had no issues or questions. This computer runs like a dream, is very fast, and easy to navigate. It also has a very comfortable keyboard, which is important to me with my writing. I am more than pleased with my purchase, and with the service I received.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Sleek and Fast but Overheats

    Posted
    mimeandme
    • My Best Buy® Member

    I've had my HP Envoy for almost a month now, and I've come to like and not like a few things about it. I like the laptop's sleek look, it's keyboard (other than it's slightly farther back than I like) and ten key, the 15.6" screen, and the volume. However, I'm not too happy (well, not happy at all) with the mouse (it's situated in an odd place and is too sensitive), the touch screen (I rarely use it; plus, it isn't as functional as a normal tablet or iPad), its image quality, and most of all: IT OVERHEATS. The main reason I got a new laptop is because my last one overheated---to the point of burning up my hard drive. I was hoping a new laptop would stay cool for the long hours I have to work on it (all my work is on the computer). I've tried several things to help keep the HP Envoy somewhat cool, which have slightly helped but not resolved the problem. So I suggest doing these things to keep it cool if you get one: be sure to install HP Coolsense, disable the touchscreen, and keep all documents/images/files on an external hard drive or a form of cloud storage.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great 2-in-1 laptop

    Posted
    Debi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This laptop is awesome! - easy to set up and fast!! We had first bought an Acer Aspire (don't ever get that one), had trouble getting it up and running and when we did it was slow; we loaded a favorite software program we have and it lagged and hung up. Then we found out that it didn't even support a stylus, so back to the store it went. We saw this HP, which has virtually the same specs as the Acer, and we are SO-O-O glad we made the switch. It's so much faster, and our software program works flawlessly. It's also a bit smaller and thinner than the Acer even though they're both 15.6 inch laptops due to it's minimal margins around the screen. This is a great feature since it's a 2-in-1; it's better suited for tablet mode. Best of all, it supports a stylus! What good is Windows Ink without a stylus?! We love this great laptop and are so happy with this purchase. I HIGHLY recommend it as a powerful, versatile 2-in-1 laptop in this price point. You get your money's worth with this one!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding Computer!

    Posted
    John

    This is actually more computer than I needed, but with a price reduction AND student discount, I had to buy it. I'm a college student and I've been using a fairly small Samsung Chromebook in class. I wanted to step up from that and to get a Windows machine. The large size makes it a bit clunky, although tolerable for classroom use, but I love it in the library and at home! The SSD is amazing. Boot up time is ridiculously fast. Adobe Photoshop and Acrobat Pro take forever to load on my desktop but are up in no time with this laptop. My only complaint (and it's been a complaint with HP for awhile -- I've owned several) is the super glossy screen. Reflections get in the way sometimes. Love the lighted KB. Would definitely recommend this to a friend. By the way, I also bought a stylus for it. Haven't really spent time using it yet. Kinda nice for highlighting, though.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Such an amazing laptop

    Posted
    Croxi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Typically I an not a fan of HP laptops, I've gotten some in the past and they just did not work well, so me purchasing this was kind of a big deal especially for the price (I ended up paying $700 with the student deals coupon). But let me say this thing is absolutely awesome, it stays charged, volume quality is amazing and it hits all if the check marks you'd want such an expensive laptop to hit. However I have a problem, exactly one problem which isn't too bad but it gets annoying. When I plug in headphones it takes a few moments for them to work. I get better results if I start the video without them in and then connect them, but I also get spots if no sound when I pause the audio for 'too long' and it takes a few seconds (maybe about 5 to 10) of total quietness for the sound to pick back up which sucks. But overall it's a really good laptop, despite it's weird audio problem

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop for daily lightweight usage

    Posted
    AnaMP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased the HP ENVY x360 2-in-1 because it has all that features I was searching for my new laptop: touch screen, SSD drive (PCI-e), Intel Core Gen 8 processor, numeric keypad, not too bulky. I mainly use the laptop for browsing, watching movies and Youtube videos, working with Excel and Word documents. The Gen 8 Core i5 provides me sufficient processing power and shouldn't become obsolete for the next couple of years. The system boots fast, just like any SSD based one. For me the 256GB are more than enough, since I store most my documents in cloud. For a 15'' it's quite lightweight (easy to carry around from room to room), the overall size being a little less wide than other 15'' laptops. The touch screen works well, with good quality responsiveness. I just love the full-size keyboard, the layout it's perfect for the way I type (including the numeric keypad which is a must to me). I'm no media expert and not that fussy about video and audio quality, but I'm very satisfied by the screen and Bang & Olufsen audio. The laptop came from Best Buy with Windows 10 installed, after a quick setup the system was ready to go. The only thing I am missing is more USB ports.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The Windows OS, Microsoft, are pre-installed.

    Posted
    Bluewalker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This laptop comes with Windows. My first desktop had Windows also, and it is an HP. I felt like I was making the right choice in purchasing this laptop. My desktop is over 15 years old and the times have changed and new operating systems have been added to the mix. I now use Google on my Xperia XZ Premium cellphone, and I'm more comfortable with it, so I probably should have gotten a Chrome book or maybe even the Pixel instead of cramming the Google system onto my new laptop. Granted, this laptop has the room with SSD but the set up would have been easier and I feel the anti virus software that comes with Google is a better buy. I guess in these times, hackers have become more sophisticated and a anti-virus protection system for most laptops is probably going to be expensive. It's too late to return my laptop, so I'll just have to work around the issues and next time get more into the operating system capabilities instead of getting excited about SSD.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Clear winner in today's 2-in-1 market

    Posted
    tu4sg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This laptop, and this line of laptops (HP's Envy x360 line), is unique among today's offerings in that it has: 1. BOTH an M.2, NVMe SSD port (which is x4 and gen 3) AND a SATA III drive bay; 2. Has a numeric 10-key pad on the keyboard, and; 3. is a 2-in-1 form factor. Battery life is good. I generally get 4-8 hours out of a charge, the low end being with fairly heavy use (not constant streaming of a movie or anything like that, but general purpose use). Thanks to the NVMe SSD, performance is generally screaming across the board. At least, for business applications. Can't say how this would perform as a gamer laptop, as I'm not a gamer, but my suspicion is that it would be fairly decent, but not a total screamer, as it uses the Intel's onchip graphics. I run a small IT shop, and have steered maybe a dozen clients into buying this laptop or one of its nearly identical predecessors. Everyone LOVES them.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Battery Life is really poor

    Posted
    CharlotteRealtor
    • My Best Buy® Elite Member

    I have no problems with the laptop when it's plugged in. It's quick, doesn't seem to have memory problems, feels nice to type on, etc. But, every time I've tried to go on just battery life, I can't get more than 2-2.5hrs out of it. I'm not running any kind of heavy programs in the background that I'm aware of. I mostly use browser based programs. I used to get more battery life from laptops 10 years ago. When I bought this, I though for sure I'd get 5-6 hours out of it anyway but nope! If it weren't for that, I'd surely give it at least a 4 star review. I haven't done anything with the touch pad or any of those types of features so I basically wasted a lot of money on features I'll never use. I'd ask for some sort of guarantee on battery life if I were to purchase again.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    So sad it's so BAD! R.I.P. HP!!!

    Posted
    Rixx
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I would have never guessed, when I started this new laptop journey a month ago, that I would now be anti Hewlett-Packard (HP). This is especially true considering I'd been a loyal HP user for well over a decade. As I'm writing this, my laptop is at the regional HP repair center. The saddest part of the whole situation is that I've had to return multiple defective HP laptops in the last month. These were different models with different defects, all confirmed and documented by Geek Squad representatives. Which means that it's not just this model, it's all their products. This particular HP Envy 360 model, the 15m-cn0011dx, has touchpad / clickpad issues, rendering it about as useful as a brick with a screen and keyboard. Unless they can pull off some drastic changes ASAP, this will be the end of a computing dynasty. I guess all that's left to say is rest in peace HP.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not impressed

    Posted
    Hydguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Even though SSD is the wave of the future, I’m not overly impressed with the overall performance. Add in that HP doesn’t give you help (without paying for it) getting their own printers to work with an HP laptop, and it’s even more disappointing. It sucks that Toshiba pulled out of the US market, because my Satellite was an awesome machine. Ran almost 24 hours a day for 6 years. After just 16 days, my HP’s fan started getting really loud (screeching, not just regular fan noise) when a heavy CPU load was going. 2 days after the 14 day return policy. This will be the last HP computer I ever buy. It’s a glorified tablet. But as I said, it’s apparently the wave of the future.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice computer

    Posted
    MEMEME
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Works great for my purposes, which are mostly word processing, excel, web use, some low-key graphic work, watching Netflix. Love the touch screen and tablet-like features of it. It is kind of heavy to use as a tablet if you were going to carry this around a lot. The keyboard is a nice size and easy to use. The built in mouse pad is also easy to use and I would have no problem using this if I carried the computer around a lot. However, most of the time I use the laptop at home, so for easiness I use a Bluetooth mouse. My only complaint is there's no DVD drive, which is why I gave this only four stars. Some other reviews mentioned poor speakers, the speakers being on the bottom of the computer and that the computer gets too warm. My speakers are Bang & Olufsen, sound great and are on the top surface of the computer. My computer doesn't get too warm.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far, so good..

    Posted
    Mimi
    • My Best Buy® Member

    I’ve had this for a week now and I am beyond obsessed honestly. I had a HP Stream for 2 years and finally decided to spoil myself as I am in school and work fulltime so being able to complete my work from home and/or do online assignments is my ultimate goal without the lagging and slow startup. My IT colleague recommended getting a Dell but I was drawn to the sleek look and how beautiful the screen. I purchased the Bamboo Ink with this and am learning to use my laptop to the best capacity as I did spend a lot of money for it! I am very happy. Does not overheat, fan is not loud as others stated and only runs for 5-10 mins stops, the battery is amazing and the weight is a tad bit heavy but for a 15.6 and touchscreen 2 in 1, this product is very reliable!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop with all functions for everyday!

    Posted
    Teachingmomof2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am a preschool teacher who also owns a small business and was using my phone for everything. After careful consideration I chose this computer and it does everything that an Apple product would for much less! It folds over and can be used as a tablet, making it easy to write on, take notes, draw. The speakers are great! The screen super clear. Comes with a camera for video and photos. I purchased a disc Drive seperate because that's the only thing missing and I do still like to burn CDs so that was a must for me. Otherwise I am extremely happy with this!

    I would recommend this to a friend