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Customer Ratings & Reviews

HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - HP Finish In Natural Silver-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1706 reviews

96%
would recommend to a friend

Customer ratings & reviews

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Page 7, showing121-140 of 1,706 Reviews
  • Rating: 5 out of 5 stars

    Price match is awesome

    Posted
    T135
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this laptop because my macbookair died! It is a great new addition. The picture is crip and clear. Its fast and has anice large screen size. I dont use the tablet mode often but it is a nice feature. The next week the price dropped by $200 and I was able to go to best buy and have them credit me the difference!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this laptop...

    Posted
    BACKATONE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My wife desktop finally played out, and I had just purchased one previously, but purchased this one because laptops allows you to still use it as a desktop setup by connecting a monitor, and a traditional keyboard to it via USB connections as well. It allows her to disconnect and take to work, or to another room if she desires to continue her work.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Hard Drive Issues

    Posted
    JustTinDC
    • My Best Buy® Member

    I wanted to love my new laptop (Jan. 2019 purchase). However, the system constantly blue screened. I assumed I loaded too many of my extra programs. I restored the system to factory settings and my computer still blue screened. The machine is unusable at this point and I'm waiting on a response from HP. I'm stuck with drive errors. Oh well....

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good laptop for the price

    Posted
    legolas7
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It runs kinda loud and the mouse click is really loud but is good computer for what I needed. Upset that I have to take it into tech support already to have program installed that was missing when I purchased. But seems like it will last and has much better sound than my last laptop. love the 2 in 1 option because I can turn it into a tablet for reading.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Might return....

    Posted
    WeekendWarrior
    • Verified PurchaserVerified Purchase

    Product looks sleek. As expected operates fast with SSD. However, my speakers are making funny noises, the thing gets unbelievably hot and the fan is the loudest I've had in years. Touchpad is a little too big for my liking and left and right buttons are not clearly distinguishable. I may keep it, cause I don't have the time to search for another.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love!

    Posted
    Shell
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is by far my favorite computer in years. The touch screen and tablet mode are perfectly responsive. The computer is fast and handles tons of tasks going on at once. Screen quality and clarity are fantastic. The battery lasts all day while doing homework, surfing the internet and social media. Oh and it’s fairly light as well.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Loose hinges and clicky trackpad = Dealbreaker!

    Posted
    deepowder
    • My Best Buy® Member

    Beautiful display, Great sound, and performance up to the specs. If this is mostly a desktop replacement and you use a mouse you might love it. But the trackpad makes a clicking noise every time you touch it. And the hinges are so loose the screen will rotate all the way around when you walk with it. Also the empty dvd bay gives a hollow feel to the base. 0 stars for portability!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Took a beating and still performs

    Posted
    Tickledpink
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The same week I got my HP Envy while moving a bookshelf in my office at work my helper dropped his corner. It fell directly onto the closed laptop on my desk. Yes, it put a dent in it. I was terrified it was ruined, but no performance issues whatsoever and it's been over a year. I have since purchased five more of the same one for co-workers use and everyone loves them.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Dual duty

    Posted
    Traveler24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Both a touchscreen tablet and a full size keyboard laptop, this filled my needs well. Fold flat feature good for watching videos. The keyboard touch is light, touchpad responsive. Characters on the screen are crisp for easy text reading. Audio is good. Haven't used camera yet. Battery life 6+ hrs. The unit is almost as light as power converter.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best laptop!

    Posted
    MsBiggs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is the best laptop I've ever purchased. I love the security feature of the fingerprint sensor. The screen size is perfect compared to other laptops in the past. The only downside is concerning the fingerprint sensor. It's rather small which results in this feature frequently not working correctly. Overall I'd recommend this laptop to anyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    GOOD QUALITY LAPTOP

    Posted
    DANNY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    THIS LAPTOP REPLACES MY OLD UNDER POWERED ONE NOW WITH SUFFICIENT 256 GB SSD AND INTEL i5 ALONG WITH WINDOWS 10. THE FINGER PRINT IS ONLY AN ' OK" EXTRA. I USE THIS LAPTOP FOR GENERAL USE RATHER THAT ANY EXTENSIVE WORK. IT IS MORE THAN BASIC. I ALSO GOT IT ON SALE AT THE SAME TIME I GOT AN ALL IN ONE ALSO ON SALE. BOTH ARE VERY GOOD FOR THE PRICE.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    very good laptop

    Posted
    tomas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am pleased with this laptop (for the price I should be) I don't use it for games or movies, only browsing paying bills etc. I find that the battery lasts less than five hours with low light and all power saving options. The major issue with the laptop but with mostly Best buy is they advertised it as a four cell but it is a three cell battery only.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Had to take it back twice

    Posted
    River
    • My Best Buy® Elite Member

    The first time out of the box, the screen was blank. It would not activate or light up. Took it back the following day and they switched out the computer. A month after we had the new one the computer crashed and now we have to send it back. Apparently the hard drive is bad, it's only a month old! Come on HP, you can do better than this.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great little computer

    Posted
    Scott
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    A great little computer that can work like a touch screen tablet. I wanted the best of both worlds, and this little computer is lightweight enough and powerful enough to do everything I need for work in studying for the CPA exam, do anything else I've tried on it. I highly recommend this for anyone wanting to get away from a heavy laptop in a tiny tablet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the flexibility

    Posted
    Michele
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Have had this for a few months and have had no issues. I really enjoy the ability to use it as a tablet or laptop. I like that when I'm using it on the couch I can have it in tablet mode but not completely folded over so it's at the right angle to use the touchscreen. I also bought a smart pen that works very well.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Casual user

    Posted
    Shary
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Disappointing speed,screen size view and told bamboo pen came with it so you could utilize screen writer, it doesn't. Will be at least an additional $60.00 for pen. Recommend spend money on " " a ipad / tablet for hand held conceive and invest in a 15/17" laptop. Doesn't meet my $1,200.00 expectations. I love my HP 17" Pavillion this one doesn't compare.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Decent Laptop

    Posted
    aunties
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've had the laptop nearly a month now. I love the touchscreen and the number keypad. Both if those were must-haves for a new personal laptop. It has lagged about 2 times, even with closing the numerous programs that had been open. Restarting it resolved the problem. It boots up and logs in incredibly fast, so I don't mind. I would recommend this laptop.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not worth the price tag

    Posted
    Krystal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    While it does have a great display, the keyboard is really nice and comfortable to type on but the touch pad is extremely rough, trying to scroll with your two fingers it gets stuck and isnt smooth at all, its heavier than expected. The fan is very loud and heats up a lot during use. Sadly going to return this tomorrow.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this laptop

    Posted
    Randy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My primary need when I picked out this laptop was excel spreadsheets and it does a great job there. It is also just a great all around laptop with a touch screen that I am still getting used to. It works perfectly, but it may take my grandchildren to get all of the good out of it. Would definitely buy it again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best laptop ever

    Posted
    Chefwally
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Being I am a chef and do not work on a computer for my job, I am a novice computer person. I use it for emails and things such as Amazon etc... this is only the second laptop I have ever purchased I decided to buy a couple models better than i originally thought as the features on this model I loved. By far my best electronics purchase ever from Best Buy

    I would recommend this to a friend