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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 846 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, speed, weight, price, and battery life of the ENVY x360. They appreciate the 2-in-1 capability for its versatility. Some customers have experienced issues with the fan breaking, insufficient storage, and the fingerprint scanner not recognizing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 846 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good price. Good availability. Good Customer Service.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Bright screen and easy to use keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall laptop for everyday use. Lightweight and easily portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for remote work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for working remotely during the covid-19 crisis and it has been a life saver! Very easy to navigate love how soft the keyboard is and how big the screen is I usually use dual screens at work and being able to split this screen by 4 has been extremely helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, fast, and user friendly. Perfect computer for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Speed and responsiveness of this laptop was really impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This my third laptop and by far the finest!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is everything that I had hoped it be. Very easy to use, great battery life, no problem with keys when typing and throw-in HP support and it's a no brainer. Very happy with my purchase. I use this for business and reliability is very important to me. Steve T.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Easy to use as a computer or tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touchscreen feature. This helps in any configuration .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love everything about this laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is freaken awesome! It has pretty much everything you need in a laptop, especially if your lookin for a 2 in 1 laptop! I never thought I woulda found a 2 in 1 laptop with a finger print scanner, once I saw this one I had to have it This laptop is great n fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with the laptop and Geek services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very helpful in providing input and choosing my new laptop and the services they provided to install the new software and address any questions that I had with the transfer from my old computer. Came back later and they were helpful installing my bookmarks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is sleek, with a user=friendly expanded keyboard. Picture quality is great - crisp, well-defined, bright colors. Everything loads quickly. Haven't experienced any issues so far. Last laptop was an ASUS and I did have issues with it, so this is an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the computer and ease of use. Love the touch screen too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for Son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this laptop for my son who is entered tech college as a dual enrollment student (high school & college classes). He likes that it is lite weight. It has plenty of memory for what he needs. So far we (my son and I) have been pleased with this purchase,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a computer wiz or use it for work. It's used for surfing the web, checking emails and paying Bill's. I LOVE the lighted keyboard and the auto fill that it has when I go to a known website. I purchased this when it was on sale and thought about buying 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Upgrade!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD + 16GB Optane - Natural Silver, Sandblasted Anodized Finish is a wonderful upgrade from my old desktop computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lucked up and purchased this laptop, on sale. It was just what I needed and the right size. The previous one was large and bulky although it did have a large carry case. But this one is updated with 8GB Memory-256GB SSD and 16GB Optane. I can do so much more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to operate laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After first purchasing a Lenovo laptop at the suggestion of a salesman I was forced to return it because it didn't work properly. A Geek Squad tech suggested an HP which was slightly more expensive. It was money well spent as this machine is faster and easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop and excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my old laptop. My needs are basic since I use this for mainly for work related functions so mostly Microsoft Suite and email. I wanted to stay with an intel processor and also a 15in screen. This laptop was perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed my new laptop I guess because it’s my first one. I’ve always had desk tops which of course is limited to one location. I enjoy this envy because of all of the great features. My only regret is that I didn’t get a larger hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budding artists dream

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10yo asked for a computer for Christmas so she could learn to type and do graphic design. This computer has been amazing for her beginning stages. Her design eye has been enhanced and she is beginning to venture into new design territory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for those who are looking for something in the middle of the pact. Not too of the line because I didn’t need that but more power than a beginner. Great picture clarity, back lit keyboard is a plus and it’s fast for my needs.

    I would recommend this to a friend