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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 846 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, speed, weight, price, and battery life of the ENVY x360. They appreciate the 2-in-1 capability for its versatility. Some customers have experienced issues with the fan breaking, insufficient storage, and the fingerprint scanner not recognizing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 846 reviews
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to pick this up for my sister after her laptop was on her last legs. She literally cried when she opened it. So far, she loves how fast it is in comparison, and the fact that it has a touchscreen as well. Sometimes she even forgets it does that. :) Definitely worth picking up if you want a new laptop that will last you a few upgrades in technology.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome selection and a great price !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second laptop purchase, but my first HP laptop purchase; which is also my first 2 in 1 touchscreen laptop. So, there's a lot of new features to get used to, but I am enjoying it every time I login. I highly recommend this with a wireless mouse and the GEEK SQUAD was fantastic with the setup and all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Upgrade Improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Easy to setup. Light weight. Love the touch-screen. I only choose computers that have Intel Core. I not only have a laptop but one that is also a tablet. Lighted keyboard is an access. I can use the computer without bothering anyone about the lights being on all the time. I am enjoying it to the fullest. Very satisfied so far

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great lap top

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my other laptop died on me and it was going to take a while for geek squad to get it fixed. I'm getting my degree online so I could not wait. This was pricey but we'll worth the money. It's always amazing to see how nice a brand new laptop works when you've been making sure on an old one for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    A little pricey, but worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a good laptop. pros: It's very fast, light and has good graphics. It's easy to set up. TouchPad is very responsive. Slim profile. Good battery life. cons: I do suggest that you get a laptop stand with a mesh or open surface as this laptop can run a little hot at times. Using a stand can make the temperature issue a non-factor. Left hinge is somewhat out of alignment, but there is no sound when opening the top, and it opens smoothly, so I think it is the hinge cover, not the hinge itself. This replaced an older HP Envy with i7 processor and 16G ram. This Envy laptop being reviewed has 8G ram and an i5 processor and is many times faster than the one replaced due to the 250G SSD. As a Java programmer, this laptop is a good fit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this laptop for a few weeks now. It was initially bought strictly for home use, but due to the current pandemic, my wife and I are both working from home now, and she is using the computer mostly for work. So far it has performed seamlessly. Am very happy with it. Geek Squad set it up for us at time of purchase, so that when we got home and took it out of the box for the first time, it was all set up and ready to go. Start up time when turning it on is super quick. And even with all of the software that is temporarily installed on it so my wife can work on it, the performance has not lagged one bit. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Excellent student laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to take to college. Great form factor with the 2-in-1 capability. Lightweight and easy for her to carry, the SSD hard drive certainly improves performance and reduces weight over traditional hard drives. Battery life has been excellent so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP ENVY Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was dreading buying a new laptop. I have had a Toshiba laptop for 10 years and wasn't having trouble with it other than it being slow. Also, my early impression of Windows 10 was that it was going to be a pain to set up. I had a bad attitude about the whole thing. Well, I can honestly say I really like the HP ENVY and would recommend it to anyone. It was easy to set up and lighting fast! Based on my knowledge of Windows 7, it was easy to move around tiles and customize the desktop so that Windows 10 functioned for our needs. Laptops have come along way in ten years and I'm glad I bought the HP ENVY.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Loved it so much, bought another!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Originally purchased one for our son and decided to purchase one for ourselves. Nice keyboard, starts up and logs on instantaneously and is super quick. The lighted keyboard is a plus. Excellent quality at a low price point.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    I would buy one for every one in my family!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop. It is so versatile and the touch screen makes navigating multiple pages and tasks at once so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great budget laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for everyday tasks like office and emailing. Wife finds it simple to use and the touchscreen is a bonus. 10th gen processor makes lightning quick reapose times for most common tasks. Would recommend for a daily user!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Long battery life

    Rated 5 out of 5 stars

    Modern computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has a very stylish look. It's lightweight and thin. The most important part is that works very well. Fast and reliable computer. The battery has a long time span. The touch screen works wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best purchase this year

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really a class act. I love that it bends into a tablet because I complete a lot of work from the couch. I was going back and forth between this and the mac and honestly I am happy about my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Best computer for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I have ever owned. Very user friendly. Very convenient to be able to use the touch screen. Nice screen size. The computer is put together very nicely. Dollar for dollar one of the best buys out there!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has everything and it is a three-in-one so you can make it into a tablet you could turn it sideways for viewing or you can use it as a regular computer it is also a touch screen highly highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I bought it for blogging and personal use and it has certainly delivered! It’s easy to use, I love the touch screen aspect, and it’s very fast! I highly recommend this computer!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Long battery life

    Rated 5 out of 5 stars

    Replaced old computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like this computer, it's lightweight and pretty easy to use. I especially like the longer battery life. I typically keep a computer 8 to 10 years, so we'll see how this one does!

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint scanner

    Rated 5 out of 5 stars

    Glad I purchased this computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is exactly what I was wanting. Delivered within a day or two of my online order, even after I was told it would be the next week. Initial Startup of computer was easy Computer works great. Having some issues with the fingerprint scanner recognizing my fingerprint. That being said it is probably my inexperience with this feature that is causing the issue. Still learning all the different features this computer offers. I am so pleased with what I have used so far. Price was more than I wanted to spend on a computer, but it had everything I wanted and let's be truthful... everything these days is expensive!!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Price

    Rated 5 out of 5 stars

    Great laptop for students.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was a good value in price. I like how lightweight it is and the fact that it is a yoga style. I have been using HP laptops for many years and never disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life, Touch screen

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever, I love that its touch screen! very easy to use. battery last long, good computer for school. just a bit heavy feeling when carrying in backpack

    I would recommend this to a friend
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