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Customer Ratings & Reviews

Your price for this item is $747.99
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The comparable value price is $879.99

Customer reviews

Rating 4.6 out of 5 stars with 1146 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the ENVY x360 2-in-1 laptop for its touch screen, user-friendly interface, and affordable price. Many users appreciate its lightweight design, making it easy to carry around. However, some customers have concerns about the battery life, fan noise, hinge durability, limited storage, and initial learning curve associated with using a new device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,146 reviews
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to log into I like the fact that it’s touchscreen The price wasn’t too bad . If the charge stays up I’ll be happy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    gets the job done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this lap top is great. I use it mostly for my school work and I love the speed of it and the touchscreen is a wonderful tool to use. The first laptop I bough of this had to be returned to a keyboard defect but overall its a wonderful choice.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop primarily to log into work on a daily basis. It works great, is fast and seems very reliable. I love that it has an HDMI port which I plug my monitor into. It seems like few laptops have the HDMI port. It’s a little heavier than I would like but very well constructed. It was a great price for a 15 inch laptop. The only issue I had was the automatic windows update which temporarily crashed my laptop but that was more of a Microsoft problem than this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    HP is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! It does exactly what I want, it's fast and easy to navigate not like Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE - everything I needed for both college and to run my small business

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE everything about it. Its is fast, I like the tablet option, love the screen and keyboard!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware of Hinges

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband 2 years ago. He never uses it as a tablet so he never flipped the screen back. He was closing it like normal today and it wouldn’t close, the hinge was popped out. Now i told him leave it open because i saw online people tried to close it and it cracks the screen. The warranty is up so i dont know how this is getting fixed. : (

    No, I would not recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its light weight touch screen I can use it like a laptop or use just the screen

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    HP ENVY x360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy x360 setup was very simple no problems The speed is excellent and ease of use is also excellent

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great, Fast Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the HP Envy and have really enjoyed using it so far. I bought it as a work laptop. It took a little time getting used to it, as I was coming from using a MacBook Pro for over 10 years. But, I will say it is user friendly and it’s really fast. I’m able turn it on, get logged in and opening applications literally within seconds. The laptop is also very thin and sleek. Overall, a great laptop that I’m sure I’ll have around for a while!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Doing well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied with this computer very fast compared to my old HP. The price was good as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what i needed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop! exactly what i needed. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Good looking nice running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Screen size is perfect for me. Light weight and just a nice looking computer

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Touchscreen works amazing. Price was right and it was in stock

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop took a turn for the worse and wouldn't charge so I found myself in the market for a new one. I read the reviews and this seemed to be the best laptop for the price. The previous reviews are accurate and this is a nice laptop for school , work, surfing the web, and streaming movies. Best Buy had the best price around.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Fine computer, but heavy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model of Envy because I wanted a larger screen size. And, what comes with that is a pretty heavy laptop. Of course, get the warranty. After accidentally dropping my laptop, the screen hinges started to detach which also ended up cracking my screen. Totally accidental, but thought I'd share what part of the computer was impacted due to an accidental fall. FYI No big regrets. Next time will be aware of the weight of the laptop I purchsse

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Got a great price as a open box. It’s fast easy to use and has not failed me.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great laptop for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Has all the bells and whistles I need. Very fast and solid

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Envy Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new laptop! The HP Envy is even more than I thought I was needing and I am glad we opted for the touchscreen and fold back features …as well as the backlit keyboard - so many features that I would not have opted for initially but LOVE using ! Best purchase in a long time (since the last HP computers we got from Best Buy - 2003 (3), 2007, 2008…)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop…Recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best laptop I bought, I was looking for huge screen and with good specs.

    I would recommend this to a friend