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Customer Ratings & Reviews

Your price for this item is $747.99
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The comparable value price is $879.99

Customer reviews

Rating 4.6 out of 5 stars with 1146 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the ENVY x360 2-in-1 laptop for its touch screen, user-friendly interface, and affordable price. Many users appreciate its lightweight design, making it easy to carry around. However, some customers have concerns about the battery life, fan noise, hinge durability, limited storage, and initial learning curve associated with using a new device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,146 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Keith Watson's review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer, but there are a few things that are different from my desk top and I'd like to get answers to those questions. However, I will not go through the Geek Squad number because it won't let me talk to anyone locally. I had to go through that process previously and hope I never have to do that again. I couldn't understand the person I was talking to and I was so frustrated I just took my computer back to the store and got my answers.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for home use! Easy set up and use and super fast!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great the best laptop ever, very easy to use , backlit keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Solid pick!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features for the price! I like that the camera can be blocked with a switch on the unit. The screen size is perfect and the touch screen is very responsive.

    I would recommend this to a friend
  • Cons mentioned:
    Learning curve

    Rated 4 out of 5 stars

    Learning Curve on Windows 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite set up--may need Geek Squad help. So far, I really like my new computer. I have been able to find some solutions to help me in my learning curve. Some terminology is new to me. The more I learn about my HP-Envy, the better I will be able to give a review. I am feeling right now that my choice in Windows is so much better than the Chromebook I had. I have not been able to use my mouse and continue to look for a solution.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Speed

    Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, fast and the HP's have always been dependable!

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the speed. It’s pretty thin and doesn’t weigh much

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the touch screen! Speed of laptop is great!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop for so many reasons including the touch screen! It's a bit heavy and the backlit keyboard needs to be brighter or a different color. It just isn't nearly as good as the keyboard my Dell laptop had. But, overall it is a great laptop and I haven't had any problems with it in the time I have had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the average user, not for gamers.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The keyboard is regular sized and really easy to type on. I love how you can convert it into a huge tablet and the touchscreen is a nice feature. I love how you can unlock it with your thumbprint with a sensor in place of the right "ctrl" key. It's very responsive and i've had no problems at all with it. It's definitely not a gaming laptop, but it's definitely worth the price and it's nice to have a larger laptop instead of trying to type on a small keyboard. It can go from being completely turned off to watching a 4k YouTube video in 24 seconds. That's insane. I'm 31 and remember when computers took 5-10 minutes to boot up. It detects my bluetooth devices easily and I've even been using Microsoft Edge instead of Firefox or Internet Explorer and i've enjoyed it. It looks really nice and the Bang & Olufsen speakers are a nice touch. Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to enable an employee to work from home. Was very easy to set up. They had no problems with it. Is an idea laptop for the price, Best Buy even did a price match when I noticed it was on sale a few days later. They are a great company to do business it’s.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the touch screen & it was so easy to set up!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 4 out of 5 stars

    Good Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought another HP to replace an older model. Very pleased with the speed and ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Hp envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very fast love the touchscreen /

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Speed

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and light weight and fast,user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Light weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very amazing laptop was very skeptical about buying a Microsoft HP because I have always used Apple products but I will rate this product as a five amazing color,light weight great speaker awesome camera

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great 2-in-1 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy Touch-Screen 2-in-1 Laptop met all of my needs and expectations. I love the touch screen when I do not feel like using the keyboard and this laptop works great in the kitchen when I need to access a recipe. I just flip over the keyboard and use it to prop up the screen for ease when cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Light weight

    Rated 4 out of 5 stars

    Easy to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and light weight! I would definitely recommend to a family or friend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best value for your money. This thing is amazing. Metal, backlit keyboard. Foldable. Touchscreen. The screen is super nice at 1080p. It's a glossy finish. Speakers are a little low, but overall can't complain. Does not charge via USB type c..it uses a barrel charger. Only downside.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    BATTERY LIFE IS HORRIBLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer so I'm torn right now because I am so close to returning it solely because the battery life IS HORRIBLE. I literally only use to to type up papers or study PowerPoint slides and every single time the batter goes from 99% to 25% in about 2 hours. I never have more than one application open at a time, and I keep the brightness the lowest possible to save battery life. I am so upset about this because it is not always possible to have the power cord with me and have it plugged in everywhere I go. Can someone please tell me if this is this computer or if I just got a defective one? My friend has the same laptop and she said her battery life is horrible as well. Thinking of returning this and switching to a Lenovo.

    I would recommend this to a friend