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Customer Ratings & Reviews

Your price for this item is $989.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 1102 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its user-friendly design, touchscreen capabilities, and lightweight build. Many users appreciate the laptop's performance, storage capacity, and battery life. However, some customers have concerns about overheating issues, limited USB ports, and a noisy fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,102 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Plenty of Computer for Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Envy is a good looking, easy to use, powerful computer for home use. I've had to use it a lot in the first month of ownership and it has performed admirably. I like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop - the speed, ease of use and amenities it offers are perfect. With the current world situation and EVERYTHING being on-line, I am so happy to have this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very practical laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. Compared to others I've had, this is the best. I decided to get an HP after having used an HP desktop for the last 5 years and like its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works in all situations that I need it to.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving this laptop. I take it all over my condo & I have no problem with the battery lasting or the capability of it. I take it to the kitchen when pulling up a recipe to try, I take it to my family room so I can do a virtual workout and / or yoga class, and I take it out to my deck for virtual book clubs and Cheers to Opera events. I never have to worry about the battery getting too low for the videos / virtual events & usually do other stuff on it before I even consider plugging it back in. I've also had no other issues with any other laptop need I've had, whether surfing the internet, checking my email, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Minor issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the laptop over especially the speed. However The gray color makes it hard to see the keyboard letters and the finger print I’d feature is glitching - it keeps saying it doesn’t recognize my id and sometimes grants access other times not.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the speed of the laptop. Ease of use. The screen is very clear the color is great. I am very happy with how easy it was to setup and I was immediately able to work. I would recommend this laptop. I also got it on sale so even better.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Best I’ve ever had. The fingerprint security feature as well as the touch screen element helps to make it a fun thing to use. I am a fan

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Needed a new laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after much scrolling through what was available. Waited too long and missed out on another HP that was better but this has been a great work laptop. Super fast

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop. It’s touchscreen iWorks easily and has a vivid color display. Great for a thin household laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the laptop for about a month - complaints. The keyboard has backlight, that which is very helpful in the evenings. Has a decent battery life & boots up fast.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Computer that is making business easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is doing everything I need it to do and more for my business. I can’t wait to spend more time learning because I know I’m not even using to it’s full capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been very easy to set up and use. Love the touch screen and the size for easy reading. Number pad on the side has been nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HPEnvy x360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new purchase. My old machine an I5 was from 2010, this I7 is definitly faster. I'm not a gamer, I do a lot of office work, this machine is everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am traditionally a MAC user but found this HP Envy to be a great computer. It is lightweight and easily fits in my backpack. The speed of the processor is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Great product so far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's lightweight and easy to use. Turns into a full tablet for screen writing or playing a game. I like the lighted keys and that there's a switch for the camera. The battery life is good. I am very pleased with this device overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HP laptop had a hard drive failure about a month ago and I figured it was a good time to upgrade. I purchased my 15.6" Envy at Best Buy since I had some Reward points to use. The Pros: The screen is bright, great resolution, easy to read. The SSD loads the system up very quickly and the fingerprint reader makes logging in a snap. It is quite light and easy use on my lap while sitting in a chair. The Cons: No CD/DVD drive (I know, I'm old fashioned; I still miss floppy drives). Had a couple of weird error messages the first week or two telling me I didn't have an operating system, but a restart seems to have resolved it. Because, I suppose, of the thinness of the laptop, it tends to run a bit warmer on the bottom than my older, thicker HP laptop. Otherwise, I'm really happy with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Good value -Large screen and good configuration -Sleak and fast -Satisfied with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy x360 2-in-1 Laptop Core i7

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to finally upgrade from Windows 7 and compared a lot of laptops. I love the 2-level lighted keyboard that I shut off during the day. I have my screen set to show my files and docs I use frequently, just like in Win7. It has great speed and memory. I also like that I can flip the screen backwards (like a tent) to share pictures or docs without having to spin the whole laptop. The battery lasts longer than any laptop I or my family have had. I have had it almost a year and have had no issues. I only added a Microsoft Office subscription. Classy silver finish, too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My 1st HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Macbook so long, recently decided to buy a window laptop. Well, HP is the one that I picked, this laptop is not too bad at all. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP - ENVY x360 LAPTOP W/I7 Processor is Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - Envy x360 15.6" Touch Screen Laptop w/i7 Processor is Fast and Quiet due to the SSD drive. The Screen resolution is sharp and clear. Very Satisfied!

    I would recommend this to a friend