Customer Ratings & Reviews

Had my new HP laptop over a month and it’s perfect for my home office. Love the touch screen and the amount of memory it has.

This HP is a great laptop for school and zoom chats and its a trip how it folds to become a tablet. No issues upto date

so far it has been an excellent purchase. I turn computer on and in 3 sec I am checking my emails.

We are really enjoying our HP - Envy Touch Screen laptop. It is fast and run really great. I highly recommend this laptop.

Brought two of these to replace my old business laptops and total tech support along with it. Great laptops might I say and with the total tech support geek squad help me get it up and running in no time and had me back online for my business the same day.

Perfect upgrade for my way outdated laptop. Love the touch screen, the quick power on, long battery life and backlit keyboard.

The laptop is awesome! However the process I had to go through to pick it up, not so much. I purchased it online and was given a message stating it would be re as dy for pick up in one hour. The store that had it was not close, and I had to go to work. I sent my son, who sat in the car waiting for 5 hours. The store closed and he had to go back the next day. I did not receive a message stating it was ready until 0430. There were many others who received the same message and showed up only to wait.

Everything works great and the Laptop is super fast compared to the MacBook Pro I have been working on for the last 6 years.

Got this for my boyfriend to replace his Lenovo he uses for school. Nothing but compliments about the speed and ease of use.

I love this computer. I can take off the charger in the morning and the battery lasts all day. love the touch screen too.

This laptop is really easy to use and fun too. I'd definitely recommend this brand product to my friends or family members.

Easy to set up, compact, fast and great price!!! The computer has great security features, walk through set and looks great.

Always been a HP gal and when my previous laptop went out on me I decided to try something new, this 2 in 1 is nice, sleek, has a little weight to it but that’s not an issue for me. Only down fall is finding a proper case for it, again, not too much of a issue for me but it’s something to be aware of for other users if they want to travel with it. Overall the laptop itself is amazing, works fast and smooth, no lag whatsoever when transitioning from laptop mode to tablet.

great little computer. very fast. wish i would have gotten the larger screen as the keyboard would have also been larger. small, fast and light... great for travel

Great price for a 2 in 1 with all the features you need. I have several HP products and am happy with all of them.

Bought for wife to finish Nursing school, Has memory, speed, all the essentials needed for her complete her work.

Love this new laptop used it for a presentation and worked great. Nice touch screen. Got it on sale and was a great deal.

I have to admit, I debated returning this laptop and getting a smaller screen size. I just can't find my perfect combination of screen size, memory and performance. That being said, the performance of this unit is outstanding and screen clarity is very good. The downside is that it is just a little to large to carry around and use as a tablet. The sound was a bit of a let down. With Bang Olufsen audio, I expected a little higher quality sounds and deeper lows. I k&now this is almost impossible with a thin case. The offset keyboard does take some getting used to and going to back to a 13in laptop my hands are misplaced and I type gibberish.

I had no issues with the start up or any functions. It has handled anything I've thrown at it. This is a great computer.

After 5 years my boss finally said I could get a new PC. As the defacto IT manager, I spent weeks researching and decided on the Ryzen 5 version of this before returning it for this model. I had no issue with the R5 for the week I used it, this machine went on sale and seemed like a far better deal. I've had it about 7 weeks. I am 3 days into my third reimaging and this thing has already slowed to a bog. I even upped the RAM to 24GB. A lot of this is Windows (it runs Linux fine), but the FAN! THE FAN! Please, it's driving me absolutely insane. I feel like I am working on an airport runway. And it runs constantly. Even at 15% CPU load. It sounds like it has asthma and is going to pass out. Why do you need to run the fan at full speed for such a low CPU % HP? Why can't you make this adjustable like many other manufacturers? If I brought this machine into a cafe, people would stare at me for the noise. And that's with just a few browser tabs open. But even at 15%, this CPU gets HOT. So this leads me to believe the thermal rejection design in this machine is SUBPAR at best. I'd hate to run this thing above 50% for a long period of time. At times, it just completely hangs and then starts working again. The battery life is way below spec (like 1/2), the trackpad is already wearing away (and I use a trackball 70% of the time), and it already flexes and creeks when you move it around. Really having regrets on this. At the very least, HP could have thrown in some EAR PLUGS. What do you recommend I do? I've already wiped it clean 3 times now. It's light. It looks sleek. But unless HP can fix the heat/noise issues, AVOID IT.