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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its user-friendly design, touchscreen capabilities, and lightweight build. Many users appreciate the laptop's performance, storage capacity, and battery life. However, some customers have concerns about overheating issues, limited USB ports, and a noisy fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,102 reviews
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good solid laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for work. Easy to use, quality product. I have had no issues- good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Fast and light weight. Recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, touchscreen, easy to use. Great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am normally a Mac user but required a PC for work to run certain machines and programs. Did computer did the work: Although I am still trying to get used to the commands and I work a little slower in it since I don’t know it well yet, it is still a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and responsive for most things so far. Did have issues with video lag when I hooked it up to my TV using HDMI and had duplicate screens set up. Switched the video settings to tv only and it cleared up the issue. So if you are using this for heavy streaming it might not be the best, but it is compact and very well made.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    so far no problems, easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Super easy to use, great price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! It is very easy to use and setup!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has worked well so far. It is definitely a step up from what I what using previously.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good, like it a lot. It’s fast & sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Works like a charm!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backlighting on the keyboard, easy set up, 4th hp I've owned and couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    HP-Envy Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP Envy Laptop computer... It is much faster than my HP laptop with the Core i5..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Power problems

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. It’s much faster than the computer it replaced. However, I have had intermittent problems with the power. It has shut down unexpectedly several times but, of course, works fine when I take it in for help. If we could solve this problem I’d give it 4 stars. It is a good purchase for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've owned by far!!!!!!!! Compare to Macbook. The others reviews about noise. I don't have. Other reviews about keyboard are just small things. I will say that the capital letters on the keyboard are a little different and take some getting used to, but this laptop is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Pretty good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for small business purpose. Seems pretty stable for the price. Would def recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Blazing Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be because my other laptop was getting older but this computer is just blazing fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of best laptop for 10th Gen i7

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy of Use and Performance along with 2 in 1 capabilities makes this laptop top rated one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Really good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking good . Sleak and fast. Satisfied with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My buying experience was pleasant and easy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the personnel at Best Buy to be friendly and knowledgeable. The laptop I purchased was exactly what I needed and the Geek squad was really friendly and set up my computer quickly and answered all my non Geek questions patiently.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I have a lot of websites open it SLOWS down. So much so that I think I did not squarely hit the button. If I wait 10-15 seconds without hitting a button it usually comes up. but thats a long time. its lighter than my dell & I do like the touch scre

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop computer that actually works. I tried 2 others from another company, and both of them failed. Best Buy set this computer up for me to my liking, got rid of the bloatware ahead of time, and were great to work with. In tp of that, the computer far exceeds my expectations.

    I would recommend this to a friend