Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $989.99
Clearance
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 1102 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its user-friendly design, touchscreen capabilities, and lightweight build. Many users appreciate the laptop's performance, storage capacity, and battery life. However, some customers have concerns about overheating issues, limited USB ports, and a noisy fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,102 reviews
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my son he loves it.. easy to use and the touch screen is a nice feature. I am very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 5 out of 5 stars

    My Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new laptop. It’s lightweight, easy to use. This is the best laptop I’ve ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Very pleased with this purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so far a great computer! It's fast, love the lighted keys!!! The touchscreen is very useful too! So happy with this choice!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP ENVY LAPTOP

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop, plenty of storage and speed. I'm not a high tech person so it probably does alit I haven't used

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great machine for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine on Black Friday for a really great price. So far the machine has been working great - really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Great features, sleek and lightweight.Great for the older generation,whom some of us are not tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Excellent Laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast quality laptop especially at the holiday sale price. Excellent screen size and very light for it's size.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Only one short fall

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. Great speed. SSD super soeedy. Easy setup. Keyboard backlighting only helps in a really dark room.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Really fast laptop but screen isn't they bright

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed of this laptop. Really great specs but the screen isn't that bright in bright rooms. Really light and sturdy laptop. Would've kept it if the screen was a little brighter.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    HP - ENVY x360 2-in-1 15.6" Touch-Screen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, easy setup! Internet integrated flawlessly as well as software. I purchased an external disc drive as part of my purchase package to compliment the new laptop as most of my software was on CD. The 360 2-in-1 feature is great to use the device as a laptop or tablet. Great device, yes I would recommend to a friend and yes, I would purchase this again as it is an excellent value and very competative with like devices on the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoping for a better unit second time.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit died within 45 minutes of use. The screen went blank while using it and failed to pass the bios boot up process since then. The light on the Caps Lock blinks 3 short blinks and followed by quick 5 blinks. Tried everything including battery draining but no luck. Best Buy send another unit and it seems to ok so far. Cons so far. The edges on the bottom part of the laptop feels sharp since the metal covers are getting joined at the edges . Feels a little bit heavier than expected. Pros. Good performance experience so far. Latest CPU. Finger print login authentication. Camera lock switch. Slim design.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 4 out of 5 stars

    Sleek & Fast

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is lightweight and super fast. It is ready for that casual user or the gamer in the home. Great buy for the price we got it for.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Fast and slick top-shelf laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is lite, but substantial with a well built and beautiful body. The processor and SSD drive run any and all business applications flawlessly and without the slightest delay. The display is crisp and razor-sharp. The one downside is the tablet function is a lot hard to use with the size of the screen; however, the large screen and 360 hinge makes it the perfect laptop for presentations and business pitches in the tent format.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love this computer!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a while now and I have to say, I love it. It was a big step, I'm normally someone who goes with a "middle of the road" $400-500 computer. But I never wanted to keep them for more than a year or so because the technology had advanced. I went out on a limb and spent over $1000 for this one and I'm glad I did. The quality is better, the functionality is better, and the tech inside blows everything else away!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Really like the touch screen and overall performance of this device

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. It's fast and easy to use and set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Has everything I need in a laptop.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used a lot yet, but so far very fast & easy to use. No “learning curve” from my old laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast, accessible, and good for students

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have relatively few complaints about this laptop. It is on the larger side so I feel like it is more fragile. However so far it has weathered many trips to and from school/work. I like how fast it runs, how easy it is to use, and the storage it has. ***BEWARE*** I had to exchange this laptop before I even got to use it. Apparently it is prone to screen damage and the pressure exerted on the LED lights creates large, bright white spots on the screen. I think it is the large screen size. The guy at GeekSquad said that this manufacturer error is really, really common.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GREAT LAPTOP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home laptop. Plenty of speed and storage. Boots up quickly, fingerprint scan is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    LOVE my laptop!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always a Toshiba laptop girl but after we purchased my daughter the HP Envy 360 two years ago I thought I would check more into it for myself when the time came. I needed a new laptop that could also function as a tablet for my new Real Estate career and I am not disappointed! The screen size is great and it works very well while I am out with my clients showing homes. Would highly recommend this laptop!

    I would recommend this to a friend
Sponsored