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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1102 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its user-friendly design, touchscreen capabilities, and lightweight build. Many users appreciate the laptop's performance, storage capacity, and battery life. However, some customers have concerns about overheating issues, limited USB ports, and a noisy fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,102 of 1,102 reviews
  • Rated 3 out of 5 stars

    laptop get freeze

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i brought this laptop one month ago. this is a new laptop but its get freeze if i use it for long time or use multiple windows. this is very annoying and make me sad because i had very high expectation on this laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short lifespan - not what you expect from a laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shockingly poor value for money. I had a hardware failure when it was just over one year old. HP‘s customer service was just not interested, unless I was prepared to pay an exorbitant price for a repair. It was a very expensive purchase for just one years use - not at all what I expected from a premium laptop (at a premium price) from an apparently reputable supplier.

    No, I would not recommend this to a friend