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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,798 reviews
  • Rated 5 out of 5 stars

    High speed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast startup/shutdown. Clean graphics. Slim design. Couple people mentioned they didn’t like where the power button was located (on the keyboard), I didn’t mind it. Like the keyboard setup and fingerprint scan startup option.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new school year Distance learning initiative put me in the market for a laptop for my son. Ease of set up for a tech challenged parent. What sold me was storage, the touch screen option, and the 360° screen rotation

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee met our every need as we explained and recommended this computer. Easy to set up and use. Only took a few minutes. Works outstandingly. Meets our needs. Great job for the person who recommended it to us.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Seems solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to take to college. Seems like a solid machine for the price. Not the elite like my Surface, and not junk like some of the cheap stuff. So far, no issues. Fingers crossed it lasts a few years.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    A great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is a super buy. It has speed, capacity and a 15.6 " screen. I have been an HP user for many years now because of the reliabilty of their products. This particular laptop is a super buy at the price.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Good Screen Size but hard to read keys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the screen size 15.6in. The keyboard is easy type on and I like having a number pad on the side. What I have issue with is the keyboard is hard to see the keys. I wish it was a black keyboard with white letters instead of grey on grey. The lighting has to be just right to see the keys easily. The other issue is that it was running very quietly at first then after using the laptop for about two weeks there was an update and the fan started running very loudly. It did that for a couple of days then the fan is loud occasionally. That worries me. I wonder how long this computer may last.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    HP Envy Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the geek squad’s help the conversion to my new laptop went flawlessly. I am very happy with my HP Envy computer. The fan issue is very minor. When it is on it is noticeable but not disturbing at all.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is on point. Love the backlit keyboard and touch pad is smooth. The biometric is really good too. I love the mute mic and camera off buttons. Will update in 6 months after I have really used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Overall Computer For Anyone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me first say I was very hesitant to buy this computer due the complaints about the fan noise. I have had this computer now for about a week and I have heard the fan maybe 3 times and it's no where as bad as I thought based on the other reviews. When the fan does go off it lasts maybe 20-30 seconds and then it's gone. This computer was a hugh upgrade from my previous one, I love this computer. The speed of processor and the ram makes all my tasks I do a breeze. I would recommend this computer to anyone no matter if its for school, work or whatever you need to do it can handle anything. I also like the 2 in 1 feature writing on the screen and using it like a tablet. The price was great as well, great value for what you get with this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great for my use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this computer for games. It is much more than I need. I love the speed and the features on this. My old hp was 6 years old. I didn't realize how outdated it was until I got this. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Screen n colors are great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade the laptop since a couple years ago. This envy is just what I needed. The old laptop was really slowing down. During zoom conferences it would stop or freeze up. I’m very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Computer is very fast and easy to use. Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Was very easy to set up and use. Touch screen works great also, Windows 10 has some great new features and this computer is fast enough to handle all tasks. I highly recommend this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love it and yet still learning!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this item for a couple of weeks and still learning about it. It’s light weight. I love that it has its own numerical keyboard like a desktop. I love the speed it provides. Would I recommend this item... yes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lightweight and sleek computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first personal Windows laptop in many years. I wanted lightweight, slim, and an HP. I’ve only used it almost a month so I cannot give it a 5 star rating. But so far it’s everything I wanted.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Quality laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: The screen has good quality. Overall works well. Comes with free trials. Cons: It is on the heavier side. The keyboard doesn’t have a backlight. Overall the item is a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for College

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife going back to school online. She loves it , the touchscreen makes things so easy. Light and great battery life, she can take it anywhere and get things done, not restricted to the desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    I love that the laptop is touch screen accessible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my laptop arrived in the mail and I began setting my account up the process was so easy and manageable that I knew from there I wouldn’t have much trouble with this device, and so far all has been well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    My review of this computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the battery would last longer when playing games. Maybe I should have got a different computer. This works great for other aspects of my use. I still would recommend this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer, great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! Set up was easy. Everything I expected in this HP product. Good size touch screen, like that the number keys are on the side for easy use. Overall just pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    specs in tune and runs great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use compared to most labtops, fast and reliable. when using older programs however can be buggy, but thats just isses with the software used in making thos programs while running them on compatability mode.

    I would recommend this to a friend
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