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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,798 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, fast, quality machine! I bought this computer for my college courses and it does not disappoint. It is fast, it converts to a tablet, and it is built very sturdy. I’m glad I got this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Pandemic purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing computer I purchased it doing the Pandemic To help with meetings that I had to conduct.The computer was fast, easy to setup and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Exvcellent! I love HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was great. Fast and you didnt need to upgrade to the higher HP line. This was what i needed for a fast working computer. Now, I dont do much graphics/gaming so this was perfect for my daily needs.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Its lightning fast. I haven't fully explored its capabilities but so far its MUCH better than the Dell we got last year that my daughter has now taken over. Nothing bad to report.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice looking & great performance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a new laptop & did a bit of research. The fact it was an HP, had an i7 processor, backlit keyboard and the larger SSD was a selling point for me. The 2-in-1 was not a disappointment!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfied with this purchase. Good price and decent screen. I'd prefer a third usb which I didn't think about initially. No issues so far but still pretty new. At this point I'd recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Overall great performer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome. Haven't had any issues and it's super fast for all the multitasking I throw at it. I wish the screen was brighter but it's not a deal breaker. Also got $200 off because of memorial day.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Solid mid range selectoon

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate for more aggressive college programs and solid/easy to navigate. Versatile, great flip/tablet function with enough horsepower to allow for quick interactions. Nice boot time and awesome screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigger Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own a slightly older version of this laptop that we bought in November 2019. One of our kiddos use it for school. So,, we decided to buy this one on sale for the other kiddo. We have no complaints on the older one. One day it would not work. We took it in for repair, but everything was fine on it. It has been using it ever since.. We just got this one set up. We bought it because the screen is slightly bigger than the 14 inch. This one just barely fits in the back pack. Our older kiddo needs a slightly bigger screen. We will give the 14 inch laptop to our younger kiddo.. Hoping all goes well. We have several HPs now. If not, I will update this review.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC is easy to use and was very easy to set up. The screen has a great picture and the graphics are amazing. The speed is excellent and the storage is great. Such a great purchase and I would reccond.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Battery life could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It’s very fast, the sound and camera quality are way better than I expected. I think the battery life could be a lot better for a brand new laptop, but otherwise no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punches above its weight class in terms of performance. Feels hundreds of dollars more than what you paid for. I'm glad I purchased this when a lot of other lesser laptops were on sale at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop as we needed a new home computer. It works as a laptop with a touch screen. Then you clip the keyboard and have a fully functioning touch screen tablet! Best of both worlds! Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    It okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this for few months and loving it. My only issue is that it gets supper hot when I am charging it and the fan is too loud.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am extremely pleased with this product. It took longer than was expected to receive it, as there was confusion between Best Buy and UPS. Has plenty of memory, and is very fast .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    ENVY x360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a reliable laptop and great for everyday uses. Can't complain about such a well built laptop. For what you are paying for; 10th Gen i7, 12GB Memory and 512GB SSD + 32GB Optane; its a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Exactly the features I wanted on my new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen, ssd hard drive, 2-in-one. These are the features I needed on my new laptop. Now if I can just get Windows to allow me to choose when I do the updates. That's why I also own a Chromebook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runs Well, Loud Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Love the design and portability. It has run smoothly so far and the battery life is alright. The fan seems pretty loud, even when I'm performing very moderate tasks.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cons, it's a little heavy and the white letters against a grey keyboard, no matter how you back light it, are super hard to see. But, pros, works well so far. Great screen. Fast.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this new hp. It’s lightweight even though it’s medium in size. I like that you can sign in with a fingerprint. It has a nice design with a good amount of memory and I love that it is an i7.

    I would recommend this to a friend