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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,798 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My computer experiences

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like a lot of the features this computer has, touch screen and lighted keyboard are my favorites. I'm still exploring! It is a challenge since there is no help and support.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good value for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this for photo editing. My only compliant is sometimes the screen glitches when I am using Lightroom. Otherwise, the touchscreen and convertible feature are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop/computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is versatile, quick & everything you need in a computer. No problems with anything & can be used as a notepad also. This should last 4-5 years easily.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best computer I have ever used!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen quality, good for working with music, awesome battery, really good price for the quality, fast all around computing, and the price doesn’t ‘break the bank’ for college students!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice laptop but the fan is load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It doesn't take long to start. Fast starting. Screen nice and clear. Keyboard back light very useful at night. The only thing I don't like in it is the fan it's load.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    It’s great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box, and even then I love this laptop. I can use my finger to unlock it, the screen is a nice size, and I have not problems with having many tabs open.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop the speed is fast, easy to maneuver around the system and for the most part I get it, and I am 63 years old...lol I would recommend this laptop to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the computer for over a year. I love it! It is perfect for my use. Love the touch screen, adjustable size, the keyboard layout, weight, and functions. Very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to set up and use as a laptop or tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP ENVY 2 in 1 is easy to use as both a laptop and tablet and with a 15.6" touch screen I would not want any larger. With Intel Core i7 and plenty of memory for my use it fits all my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Very good !! Except fan noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance . Display excellent. Worst part is fan noise not able to tolerate which is biggest disappointment . Even for casual application fan started running loud.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love IT!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop..love it so much we bought 2,one for me and one for my wife.. my wife loves the 360 part.. and we both love the laptop style.. I would buy it again in a heartbeat..

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for college student

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my son he said he need one that can keep up his use of a P.C. this does that and more with touch screen and easy to set up how could you go wrong great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent laptop for my Project Management work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is light, fast and exceeds my expectations. My job involves using many MS software (Project, Excel, Access, Etc) and all run great. Constant use of data through 365, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed the computer. Like the speed. The only reason for rating of 4 is due to not having DVD writer...i miss that from my old pc..i did get external writer for this...

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great sleek computer! I bought for my son

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice and sleek design light weight and very fast. I was impressed that shut off camera button for privacy too! I liked it so much, I bought another HP envy for myself too!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Really enjoy my new laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may be biased because I just upgraded from a 7 year old laptop, but I really love this! Very well designed and speedy. You can hear the fan occasionally but I don’t find it distracting.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up , nice crisp clear picture, easy to maneuver around for this grandma of 9. Fan does get loud but nothing unbearable. Haven't had it but a month but really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great college laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son as he heads off to college. It has all the features he was looking for. He has been using it the last couple of weeks and loves it! The price was great!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer in May and absolutely love it! Easy to use and love the tablet style!! It is lightweight and love the fact that the keys light up to be able to see in the dark.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Very happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first home laptop. It is easy to use and geek squad set everything up for me. It is sleek and lightweight. I haven't used it much yet but so far very happy with it.

    I would recommend this to a friend