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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,798 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer about 2 weeks ago to edit photos. My old computer had gotten slow and wasn't working properly anymore. This hp envy x360 has been excellent. Very glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously fast, love the fold up option to place on stand beside my other monitors. For the price, it would be hard to find a better deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this instead of 15m-ed0013DX !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WELL WORTH THE UPGRADE!! I am very pleased with this laptop, I recently switched back to HP from Mac. After looking at all other laptops I assure you this offers way more than other brands for the amount you spend.. In the past (with my HP Laptop) I have the BEST experience dealing with HP Support when I had an issue with a Laptop. I bought another HP simply because you get more for the money you spend and the fact that when I last had an issue I received EXCELLENT service from HP SUPPORT (I hope they are still as they were 10 years ago).. So Far I am extremely pleased with this product and would highly recommend it over the 15m-ed0013dx.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    MrEd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is excellent. Easy to get it operational. Boot time is quick. The screen touch is a real plus. Product cost is a little high, otherwise it would be 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to this laptop from my old HP as an early grad present to myself. It has everything I need and is fast and reliable. I am so glad I treated myself with this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new purchase. We upgraded from an old dell desktop and couldn’t be happier. Love the backlit keyboard, large screen and fantastic speakers. Two thumbs up hp.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    This thing is Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run a heavy CAD Program, and I was worried the onboard graphics card would not handle it. I was wrong, this laptop is fast and performs perfectly. I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Really nice computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this computer is great! The speakers are really nice and loud, the screen is big but not too big and it looks so sleek and is lightweight. I totally suggest buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Awesome Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast, petite, long lasting, and is everything I’ve needed all along while studying for my PhD. My only regret is having taken so long to come across this item!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the laptop daily for almost 2 months and have not had any issues. Setup was simple. This is my first machine with a backlit keyboard, didn't know what I was missing!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    User friendly laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took quite some time to make the choice for a new laptop but it was worth it to buy this one. It has almost everything that I was looking for and the price was right.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I love my laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my lap top has worked great! I think the battery life could be better though. I like to play Minecraft and it's able to run the game smoothly as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design and very light weight , had it for a month and still growing on me . I would usually get Dell but this caught my eye and liking it. Fits well in my bag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super fast, great screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop during the Memorial day sale. I had to exchange it for a new one since the power button was inconsistent. But it happens. I really like this laptop. Sleek, powerful, big bright screen. I am finding it challenging to find a stylus though. Not much information on the HP website. I bought a Bamboo ink stylus. IBut the Wacom software says it's screen is not compatible, and the button default actions don't seem to work. Not a deal breaker. I just wish HP and Wacom had more obvious info. I am glad I have this laptop though. I would recommend. A word of advice, do your home work on any accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for college students!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product if you are a college student. I love the touchscreen option and how much room it has to store stuff. The quality is really great and I love my new HP!!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Very Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an attractive, lightweight, feature rich laptop. My only complaint is that the letters and numbers on the keyboard are difficult to see in bright surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for Your Buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for my buck I could find anywhere this past holiday season. I got it new for $800. The Optane cache storage enables a boot time around 10 seconds with Windows 10. I like the ease of switching audio devices with HP audio switch. Works great for relaxing and watching your favorite show/TV when folded 135°. The 12GB of RAM, 512GB SSD w/ 32GB of Optane storage, and a 10th gen Intel I7 gives the HP Envy 2 in 1 enough power to do a lot more than competitive models in its class. I also love the feature to charge the computer through the USB-C port as well as the charging port and included charger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Updated old laptop, nice upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not computer system savvy. So attempting to not have store setup & transfer information from old computers was a first & haha could have been a disaster....or still could be!? So far so good. Having problem where it loses internet connection randomly and is very frustrating! Troubleshooting states to check cable wire or router connection. Everything seems to be ok there. Haven't called Bestbuy/geek squad yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP i7 Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has it all including webcam & microphone, 8 core processor handling double the data at half the clock speed keeping it cool...a great thing as "heat kills electronics". It has a separate 10-key pad, mic mute and webcam located at the top of the screen for best video conferencing plus on/off manual controls so you don't have to rely on apps. SSD boots up in less than 10 seconds! Note that it has the same size keyboard as its bigger brother with the 17" screen. Light weight, great battery and fast! It even has extra USB ports for wireless mouse/keyboard and external backup drive. We bought 3 when they were $200 off.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time i buy a laptop for myself and let me say wow. I mean WOW. Its fast. Screen looks great. Best of all ITS FAST. Im not a very techy guy but wow this laptop blows me AWAY

    I would recommend this to a friend