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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,798 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy 360 is fast and also reliable computer to get the work done. Best Buy customer service was great and they know about computers. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not heavy. The specs are everything you want in a machine for a low price. The only thing I did not like was the fact that it was not available in the dark ash.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great laptop, yet the fan can be loud at times.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good laptop overall. Comes with a lot of helpful features. I am very pleased with everything. The only comment that is negative is the fan is a bit loud.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    School/Gaming Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have every owned. I use this primarily for school and art which it works perfect for. Very fast never lags plenty of space. Its also great for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Beautiful computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very sleek and lightweight. I love the fingerprint reader, as it makes accessing the computer extremely easy and very quick! I'm ver satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Replacement Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first new laptop in almost 20 years. This HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD is a great buy. Fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for our college-age son. He loves the touch screen because he can draw with it. And it will be very useful when he starts his college classes again, too!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really Iike this computer. I play online games with mostly. The battery life is about 4 hours under heavy use so not too bad. The screen is very nice and the fan is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great for Home & Office needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my home office. Nice, lightweight, sleek design. Touch screen. Great value. Great quality sound for video conferencing. I would recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good...but it's early.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its still early. I have only been using the new laptop for less than 2 months. I like it so far but unfortunately, it has a random problem that I'm trying to address right now with Best Buy Support (my first try with Live Support Chat didn't go well). We'll see. Very randomly, the screen starts to jitter and you can notice it in the text. Additionally, (and I think this is connected to the same issue) the screen will blank out for a few seconds and come back. Otherwise, I'm happy with it so far. I will likely come back and update this review with more use over time.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice for what in need!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the laptop has been fast without glitches. The fan runs but it’s not louder than any laptop I’ve owned in the past. I would recommend this computer to students like me!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer for remote access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great tool for work and for meetings during this Covid crisis. It was easy to setup. I do not like the antivirus reminders that pop up but all in all great computer

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of display, keyboard size, keyboard backlighting, and sleek look! Fan get a little loud when running certain apps, but all around great experience.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works great. Like the fingerprint feature! Only negative is that the fan makes a louder noise than my previous laptop and gets really hot.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    ENVY x360 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price!!! Touchscreen plus 2 in one makes this a versatile laptop. Premium quality build, backlit keyboard... What else is there say. ..

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love it. Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my last machine, this one is a dream. I love it. So fast. I still haven't figured everything out yet. But from what I have worked with so far, it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a touchscreen, 15in, computer with a full size keyboard. My HP ENVY x360 2 in 1gave me everything I needed. Setup was easy. It is lightweight. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Everything exactly as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Fast! Love having number pad and camera kill switch. You will need to download manuals from HP.COM, if you want them, only Quick Start guide in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ridiculously High Recommendation!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my child for distance learning and it has surpassed my expectations by a multiple of 10+! I have purchased several HP laptops over the years but always filter for "Windows Pro" so this sort of machine never hits my radar. I have crazy laptop envy and will be purchasing this or something similar for myself within the next month as my laptop is pretty much over at this point anyway. This machine isn't available with Windows Pro so I'm planning to purchase the newest version of "this" and just upgrade to Windows Pro. Clearly... I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent, so far...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and speedy unit so far... too early to definitely comment on any performance improvements due to the combined Optane+SSD+12GB RAM, but boy is this unit speedy...

    I would recommend this to a friend