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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,798 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great overall laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time choosing my new laptop, but this is a winner. Great looking with a solid feel, and at same time very light! Very fast performance. I reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP Envy 15.6 i7 12GB 512GB SSD & 32GB Optane

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, size, and performance. Only issue is that it did not have driver for external monitor that was purchased, so i had to exchange the monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Pretty good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, good computer so far. The only thing I'd do differently would be to get 4k and more memory, but the 1080 probably helps with the decent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love this flip touch screen. Very easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy flip screen that makes it easier to work and travel. I love the touch screen as well. I will tell everyone that this laptop is a really good one to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has turned out to be an amazing computer to send with my son headed to college. Easy to set up, fast and perfect amount of bells and whistles

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Hp Envy 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the display and the backlit keyboard. Super fast boot up and lightning fast internet. Not so thrilled with windows but that’s always a problem..

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    My wife loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very pleased with the speed that allows her to multi-task. She is also impressed with biotechnology to unlock the system. No lagging, just performs

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I hoped it would be. Very fast efficient laptop. 5 stars from me and yes I would recommend it to anyone looking to upgrade to a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been quite pleased with this laptop. It boots quickly. There have been no hardware issues after over a month of usage. The screen has excellent color, and the touchscreen option works well. The fan does run pretty loudly, but it does not run constantly. It will kick on every now and then, but not enough to be distracting. I use this as both a personal laptop and my primary work laptop, and have had no issues. I did have to buy an Ethernet adaptor as I sometimes need to hook directly into routing devices, but otherwise I have had no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    College bound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gift was for my wife for her college courses. She is loving the heck out of it and the touch screen on it is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a personal computer for my home that has a backlit keyboard, and this works perfectly. I like the size of the screen, and all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this laptop. It is very sleek, light weight and its 2-in-1 design and touch screen are great features. It has fast start-up and shut down capability. I was very hesitant about choosing the HP Envy because of reviews stating it exhibited a noisy fan. I have had the laptop for over a month and have not experienced any problem with fan noise. I love the large display and am very pleased with the camera and sound. I would highly recommend this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer mainly for school and just casual gaming. It works well. The only problem is that it does not run Photoshop well. Photoshop crashes when I try to use it and I kind of need it for school. (No one tell me to buy a mac, I don't do apple products). So far it streams very well, it hasn't bugged out on me and the fan is only a little loud if you are in a mostly silent room. I quite enjoy the 2-in-1 aspect, I will probably enjoy it more when I purchase a stylus to go with it. Because my online sketching at the moment has come to a halt.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great 2 in 1 Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop thus far. It was easy to set up, fairly light weight, battery life is fantastic, and it’s super fast. I’m 100% happy with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Software Engineer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great processing speed and solid graphics. A little heavier than some other laptops in this price range but I'd rather that than cheap construction.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. System arrived on time. Unpacking was easy. Turning the system on was easy as was setup. What I expected. No concerns. Meets college requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very slick looking laptop with lot of memory and very fast. love the touch screen and the size. I would recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the previous version of this computer. My husband was using my computer so much I needed my own so I upgraded to the newer version. I love them both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great functional laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on student discount to start an online Masters program with a new laptop. My friend who works with computers recommended HP. Been using this for only 3 weeks so far and it’s great. The keyboard backlight is beautiful, the trackpad is smooth (even though I mostly use a wireless mouse), and the screen looks great. My last laptop was an HP (10 years old now) and still works like a champ- it just has a loud fan and probably needs cleaned. I’m very impressed with how smooth it is to type on this thing. Laptops have come a long way, and this HP Envy was a great purchase...

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Easy to navigate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, easy to navigate. Lots of functions I haven’t got into yet. Always have liked HP products. Would recommend to friends and family.

    I would recommend this to a friend