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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,798 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Cindy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer. Great value for what you get on it. It is so much faster than our old machine. The screen is the perfect size for viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Lots of computer for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously awesome laptop. Haven’t even begun to tap its capabilities. Very thin and lightweight. The illuminated keyboard is a plus. Excellent speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processing power is what I was really looking for because I like to play Sims 4 on my laptop. In addition I have to do a lot of my work online now so I wanted a portable laptop with a screen big enough to allow me to work comfortably. This has met all my needs beautifully. It runs my game smoothly even with 10+ gb of mods. The screen display is nice and bright. It’s light enough to easily transport it around. Only thing is the speakers aren’t that great, but they are serviceable. Also I haven’t really used it as a tablet. I think it’s kind of unwieldy in tablet form.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP for the win!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when my College went online and I love it. It is easy to use, has a touchscreen (which is a must for me), and isn't super bulky or heavy!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop provides exceptional quality. The sound is great as well as the camera. It’s a very fast laptop doesn’t lag at all. Great quality overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new computer. I have always gotten a Dell but when my beloved computer died during the virus I went off to Best Buy in search of its replacement. I had an in store visit and the sales associate Mohamed was wonderful. He explained each computer to me and explained the differences. I had certain needs for a computer and he helped me pick the correct one for my needs. The HP ENVYx360 2in1 computer fit all my needs. I am no computer genius so I need an easy to use and understand computer. It is great. I was even able to set up my printer all by myself. Great features !

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Just what I needed. Seems good 8the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very smooth to operate. Love the touch screen option,makes it very versatile. Still feeling my way around, but so far I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    This is the one!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very versatile laptop. It’s a good size for portability and has all the necessary ports and a camera needed in today’s virtual world.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Excellent product strongly recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son starting college and he is having nothing but high praises for its performance.Looking to get another soon.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Overall Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Computer, great value for the money vs overall power. The fan does get a little noisy sometimes but that would be the only concern.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love my new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept putting off getting a new laptop, but a friend recommended this one. Can’t believe how fast it is compared to my old computer. Easy set up!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    good one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good one. feels light. touch screen and finger print access using as primary school computer for high school. and sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and the quality of this computer is awesome I purchased as Christmas gift for my Son., he will be using this laptop for College.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Work horse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for personal and college. At first fan was loud but after using laptop stand to lift off flat surface so laptop doesn't get hot I can work quietly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Powerful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty decent laptop, it's fast, easy to use, responsive, the specs on this thing are really good too, it's powerful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my teenage son who is taking dj classes, and school work. Did not want to spend too much was right in our price range . So far so good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great lap top for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have bought. It's light weight and dependable. Good battery life, fast. Great for school or work. Not good for gaming at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This laptop is sweet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that's it's a 2 in one but also a great laptop. Screen it crisp 1080p and clear looks great with hdr videos. It's mid-range processor is pretty good and with 12 gigs of RAM and optane multitasking is a breeze. Only thing I don't like is the non upgradeable ram. You pay for 12 you get 12 gigs non upgradeable. I do recommend this laptop still great for photo video and music editing. Also good for light gaming on medium and high settings depending on the title. Battery lasts pretty good for always being kept on performance mode.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP envy 360x2 i7 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy at $799. Thanks to Best Buy. This is great laptop with great features. Everything about this hp envy laptop is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great multipurpose laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use laptop. We love that it doubles as a tablet, back-lit keys, slim, lightweight and fast for what we use it for. Would recommend.

    I would recommend this to a friend