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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,798 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Jill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Fast processor smooth keys. Loved the feel of the keys love love love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other work laptop crashed so I replaced it with this one. This laptop runs all my programs for work without any issues - multiple programs running at once and of course multiple windows open too. The IT guys at work were impressed at how fast it downloaded and installed the required programs. I've always been an HP user and they have impressed once again. The only downside to this laptop is it only has 2 usb ports.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very fast, I am on the internet less time due to the speed and ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, excellent performance, and big features. It has everything I needed for my work.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer and decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not very computer savvy but this one was very easy to set up everything. Speed is good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price can't be beat good options lots of different connections

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent product for home working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and efficient product. I use it to work at home and it is very efficient and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love the computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all how fast it is.and all the good stuff on that comes with it thank you very much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for school

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for a little over a year. I needed a new one for school. I think it was worth the purchase. The only reason I gave it 4 stars is because sometimes when I touch the screen on the edges to adjust it, it makes lines go throughout the screen but then it fixes itself. Not sure if it's a known issue with these laptops or just mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter for high school last month. So far it has been a great computer. It is quick and has a beautiful screen. The screen is a perfect size - not too big, not too small. She easily attends all her classes via Google Meet and does her work via Google Classroom. It also is great for watching Netflix. She previously had a school issued MacBook Air and the transition has been fine.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for about a month. No problems. It is fast and works great for me. Very durable

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our student is very pleased with his new computer. It's light and a great touch screen,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is awesome. Fast, smooth, accurate. Great size and shape. Best investment!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP Envy x360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up. I work remotely from home and have had no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for work, school, and personal use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane - Natural Silver is amazing. It helps make tech life tasks much simpler. It is easy to connect with people and businesses including school. This convertible laptop offers fast performance, a sleek design, great features, and at an affordable price. It's overall design is excellent for everyday use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my HP ENVY, bought to close out the school year. On May 30, I needed to make an appointment with best buy to enter store. I would have given a rating of 5 stars if I hadn't noticed that one of the hinges is slightly misaligned. It works great now, but I'm concerned that it will cause a crack in the cover. This is what happened with my HP Pavilion after the 1st year of use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    casual user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up and quick start. definitely good to use for most applications.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fast and Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly was I was looking for. A fast and easy to use laptop for everyday internet use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    I’m in love with this laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, speed is fast, quality of picture is amazing while watching Netflix, great buy

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop. Super fast and it's easy to use.

    I would recommend this to a friend