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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,798 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for distance learning. Very easy to use and super fast

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop with touch screen. I would recommend this to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Good laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son who loved all its features and what he can do with it.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little heavy, but it does the job well. I like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this laptop. I got this for my master's program and it is absolutely amazing. It is so fast. The cool tech features like the camera button that can cover the camera for you, the ability to have a microphone with Alexa, the 2 in 1 design to use the laptop or tablet depending on what you are doing, and the keyboard light are great. I highly recommend this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this HP laptop. Packs a of features for a decent price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool laptop several cons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a coo little laptop. I have read other reviews no problem with the fan noise however the screen isn’t really bright and the touch pad is not my favorite no left and right click buttons. It is fast start up actually plays games well and I love the finger print to start up. Only other small con I don’t love the little door on input port. Solid laptop 4 of 5 for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked out this laptop for my Dad. He told me to order one as if I was ordering it for myself. He absolutely loves it. At first he was a little disappointed in the size of it, but once he started using it more and more, he loves it. It has great picture and is fast. He loves that it doesn't take up much space. Would definitely recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Can be uses as a laptop or a tablet. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy to setup and how sleek it is and how smooth the keys feel

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Very fast and easy to operate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use this computer easily and also use like tablet and scan my doc easily

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    HP x360 Envy Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has worked out for me so far and is really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very slick and Delicate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design its very slick and delicate you can also use it as a tablet

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop price was fair works great . I love it easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i have saved for a new computer...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been operating on an old HP with windows XP.....I had saved and saved. I knew I would need a great machine to move me back into the self employed world. During the covid situation it was time to make me move...& Best Buy was having an HP sale. My old machine was still going strong even with the XP operating system. I knew the new machine had to be an HP. I was not wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and fast software. Easy to set it up. Didn't use it for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dell died and after 2 weeks of promised repairs under my warranty, I bought this as I could not wait any longer. I own my own business and I needed a working computer. I could not believe how advanced it was above my Dell! It was cheaper and had more features. I could not be happier. I will never own a Dell again.....going on 7 weeks and still no repairs. Done with Dell.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the products.plus 18months financing interest free.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Very fast. Easy to setup. I have no complaints about it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has all the things needed and some more I like the speed, touch screen

    I would recommend this to a friend