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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,798 reviews
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy to use when in tablet form but otherwise great product.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great laptop. Easy to work on love the touch screen.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Very loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan is LOUD. Charging and when it isn't. Has this whiney noise. The L key sticks. Once things settle down, I'll take it back to have it checked by the geek squad. HP missed on this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another Positive Purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy x360 was a purchase I made for myself. Working from home required that I have a reliable laptop and the HP has been very reliable and easy to use. The battery life has been as anticipated which is always a concern when purchasing any electronic device.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great and was easy to setup. The screen is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice performance laptop. The touch screen feature is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love almost everything about it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having an issue one day because I had the camera off when I went to call someone over video chat. Now whenever I try to use it on that server it doesn't work but works on others. I've tried to fix it to no avail. So be careful with the camera! Other then that it's great and I love I can put my SD card plus charge devices that use double C adapters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect size and weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was the size and weight I was looking for. The one thing that I did not factor in was not being able to add a camera cover because of the touch screen. So if that is important to you just consider that. The fan is not loud as I had read in some reviews so I agree with some of the other purchasers that the issue has since been resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    So good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend that the computer is very good, fast and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It's very powerful and with my fiber Internet is lightning fast. The fan is a little noisy so I bought a fan cooler to sit under it and it has been quiet since. Setup was really easy. I really love the metal case too. The picture quality is fabulous. I can tell a big difference from my previous laptop. A lot of bang for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good computer for daily use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for daily use, purchased at a decent price on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast easy setup. Loads quickly easy to use. Good price for processor used.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It has met my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has met my expectations. Very easy to use and apps open immediately.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. Use it for basics.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer after having 3 generations of HP Pavilions. This computer had better specs and I needed more memory and RAM for the programs I have to run as a Researcher. I also liked that it had a fingerprint scanner, which was a feature they had removed from the last Pavilion I had purchased. Was also told by someone in Geek Squad that it was a great computer and a good purchase. After having it a few months, I can say confidently that it was a poor investment. The computer freezes constantly and it has been doing so since a month after I bought it. It doesn't matter what program I'm using, the computer will freeze without warning and will require everything to reboot. I plan on reverting back to the Pavilion as soon as they up the specs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease to set up and use as either laptop or tablet is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Easy to use. Like the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP ENVY laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited 10 years to replace my HP laptop. I am delighted with my HP Envy. Everything I was looking for plus new features. Geek Squad sucessfully recreated the Windows 7 look for me, while keeping Windows 10 touchscreen features accessable. I no longer tudor or provide accounting services, but still need the capabilities of the ENVY for financial analysis.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been very easy to learn with. Quick speeds. Glad I went with i7!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning, but love the versitility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for about 3 weeks and am still learning all it can do, but I love the display and the versatility of the touch screen and tablet mode. I do have one issue and it may be "fixable". The sound often is not loud enough. I have tried resetting in the Settings, but that doesn't seem to make any difference. Any advice would be appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been easy yo use right out of the box. It Replaced my several year old Dell laptop. So it is much faster. The battery lasts for most of the work day, then recharges very quickly. It is light weight. I like having the 10 key keyboard, it makes using excel easy. I like the 2 in 1 feature so after I use it for work, I can flip it around and watch a movie.

    I would recommend this to a friend