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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,798 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good laptop at a very decent price. Great buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the price was great and the features incredible

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great pc for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great pc for the price, ver pleased with my selection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has worked great for every task used for so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about the speed of the processor or not having a dedicated GPU But it has performed great at all office task and as well for my first person shooter game. With all these news monitors out (4K) This full 1080 looks great. Have not used windows ink or bought a stylus but touch screen is responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased as part of the Memorial Day sale. Very sleek, looks great, and performs well. The Bang Olfusen speaker sound good as well. My only nitpicky items, the keyboard feels weird compared other laptops I've used and owned. Also, the power button is in a strange spot for my liking. But again, that's just being nitpicky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked for HP to replace my Dell which just had too many issues. This is a beautiful laptop. Nice size screen, good memory size and SSD size. Connects to wifi instantly when lid is opened. In general very responsive and so far (about a month) seems to be a quality item. On sale at Best Buy for an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much faster, light weight, sleek, easy to navigate,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to start her work from home office during the covid isolation. So far, it's working well for her, hoping she continues to be happy with her new pc.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like, it's very fast, The computer works very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor and great color/picture. Everyone on Zoom has noticed my new laptop--ha ha! Better sound, too. I purchased some software and this laptop downloaded it in seconds. The company said it could take 30 minutes. Pay for the extra processor--it's worth it. I bought a hub for extra ports--all is working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung 43" flat screen for a good price as a Christmas gift for my son. Unfortunately, when it was delivered the tv was damaged. I returned it to Best Buy and was given another one. It's finally hooked up and it's working perfectly. He loves it and it's a Smart tv. Great for the value.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light working fast live the view. I will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fast Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very fast computer. It is fast booting up and fast to sign in with the finger print security. It has excellent picture quality. It is smaller with the same size screen. The only con is that occasionally the fan motor comes on and has annoying high pitched sound. I have used this computer for two weeks and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great improvement over old computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast and easy to use. Works with Surface 3 pen.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great for remote work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and fast. Bought it for working remote

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and great laptop touchscreen and good capacity

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very fast computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, the fastest computer I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop to buy, work and for ever is used for!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast and has a lot of storage. Plus its a 2in1

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product by HP as always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had everything I needed and more at a great price.

    I would recommend this to a friend