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Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,798 reviews
  • Rated 5 out of 5 stars

    Great for Seniors

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for grandparents. Took a little while to transfer from the old computer. Very easy to use and grandparents approved. Good value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy x360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice computer. It has a lot of processing power for the costs. We wanted something which would boot up quickly and this computer performs very well. We would recommend this. We are happy we purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poppin PC

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poppin pc for a base level configuration. Definitely worth the purchase, sharp, clean design. Runs great out of the box. Lightweight and thin for a larger sized computer, screen resolution great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop with tablet capability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought 4 of these for employees and they are a good product. The 17” is a little heavy but if you need a bigger screen it is definitely a good laptop. The 15” is a little easier to carry if you travel a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great mid-range laptop for WFH and personal use. The SSD drive makes such a difference in performance even running Win10. BestBuy was a pleasure to deal with and delivered as and when promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Envy has exceeded my expectations. It is light weight, easy to carry around, has good sound quality for all of the Zoom meetings I am on and and resolution is excellent. I highly recommend this computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for son to take to college. He's a junior now and still working great. Will get something similar for next son leaving in fall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Novice laptop user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop. Love it. It replaces my desktop. Only problem have files on the desktop harddrive wish could use on the laptop. Still learning the different areas on the laptop. Good overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp envy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of speed. Screen comes up in less than 5 seconds. Plenty of power. Functions and features work great and side number pad is awesome if you are doing Excel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a less expensive Dell, but they didn't have any in stock. This was the next closest laptop in stock and I'm glad I ended up with an HP instead. Worth the money, fabulous graphics and very responsive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family pc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy device for tracking family finances and completing banking and other tasks. Also useful for streaming entertaining that is only against via the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for school, so I wanted a reliable one and so far I can see it has been really useful. Its lightweight, processor is fast, and just looks really sleek. Really happy so far with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop, fast and high memory

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best black friday buy. Very sleek, light and super fast. I love how the keyboard lights up. My daughter loves it. She's able to do all the school work and great for drawing and animation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good battery life, light and thin as expected and came with a super small and light charger, I love it! Delivered everything promised and a little more for the affordable price I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fast, Great Screen, Excellent Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with this laptop. Easy to set up. Vivid touchscreen. Streams really well. Great value for the money. I'd highly recommend this. Even my kids are impressed with their old man's laptop. ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my son who is starting collage. Could not be more pleased with the price and the computer itself. He lives it and we are pleased that he now has something he can do his school work on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does the job it was purchased to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased to run my telescope and camera outdoors and to process those photos indoors. Fast hard drive and plenty of memory accomplish these difficult jobs well. I'm satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything you need. From storage to pin to write on it ,to movies and thing you can think of this computer has it . Big screen lightweight, folds anyway you like .plenty of battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Father’s computer for a business for starting up works great battery life last forever touchscreen fold over and salsa to be a tablet or laptop great computer ended up buying a second one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smaller Than I'm Used to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop, but it was an adjustment as I am used to the larger size laptop. Adjusting to the keyboard took time. So far, it does what I want and I love the placement of the fingerprint reader.

    I would recommend this to a friend