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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,798 reviews
  • Rated 4 out of 5 stars

    Love this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can multi task and get my homework done. I did my research before buying and honestly this was best one for me. My only problem is that it keeps trying to update the BIOS System.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of scrap metal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer sucks, everytime it freezes it turns off and the screen goes black. Last time I had to call HP for them to fix it. Ridiculous their quality has gone done the toilet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 6th laptop we've purchased since March this year. All are working great. It was a challenge to get workers set up to work from home quickly. HP made my job so much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is fast, sleek and it sound is very good. The only negative is after 16 months the power supply is only charging intermittently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another HP laptop that meets my expectations, for the most part. It freezes suddenly and the screen goes black. Sometimes, the page becomes fuzzy. Then, everything clears up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I bought it for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a good battery life. Pretty quick for the price. My only complaint is the screen resolution could be better but at 1920x1080 it's not bad. Just spoiled with the last one I over paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast processor, little pricey but a good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. No complaints at all. It took me a lot to decided if i wanted Apple or this HP Envy laptop. I decided to purchase this because some programs are not compatible with Apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like most everyrhing about this laptop. It met all of my expectations. My only complaint would be the background color on the keys is hard for me to see be abuse they are light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only things I would say i think is different is where the power key is positioned and labeling. The camera seems to be grainy. Besides that it is a very good computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good size, sturdy , perfect keyboard island

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after returning the HP spectre This is a much better buy. Only thing that could increase my experience is improving the digital screen or creating an option to buy 4K HD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using my new HP Envy for about three weeks. So far it has been great. I use Zoom and Microsoft Team meetings often and I am very pleased with the camera and microphone.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Hp latop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally we don't hear fan noise. But this one we can hear good fan noise and heats up fast as well on random time. Rest all looks good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is so beautiful and sleek. I recommended the product to 3 friend and they had the same experience. Easy and great processing speed, nice speakers for music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a few days to get here but I finally got and it was worth the wait ..perfect size plus the keys feel so smooth when you type ..it’s Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well made computer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have not bought a computer in over 5 years and after looking at so many reviews from different laptops i decided to purchase the envy 360 and i can honestly say that this laptop is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, love the service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was great! I will continue to buy all my electronics from them. Thank you guys, I love my computer and the great price I received.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for School! I got this laptop for college and it has worked great. It did have a time where the Mic wouldn’t work, but it still works well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for about a month now and I enjoy it. I like everything about it except how hot it gets. It gets so hot that sometimes I can't put it on my lap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new computer after struggling for several years with a malfunctioning laptop. Best Buy tech support did a great job of setting it up and, so far I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to share with wife. She uses it for a part-time consulting business and I use it for managing my properties. Does everything we want quickly and has good battery life.

    I would recommend this to a friend