Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $799.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,798 reviews
  • Rated 5 out of 5 stars

    Yes always get the latest processor.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My personal computer. I bought during Covid and insisted on the newest processing at that time. I’m glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop with endless features!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop! It does everything I need and plenty more. I love how easy it is to turn it into a tablet. The features are endless. I would definitely recommend this HP Laptop!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game-changer. It's snappy on startup, the keyboard is easy to use and well laid out, the screen is beautiful. Overall can't think of anything to improve this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The salesperson and Geek Squad was very helpful.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found the salesperson and Agent of the Geek Squad to be very professional, helpful, and patient. We are not tech savvy so they were patient in answering our multitude of questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I like this product because it is not only easy to use but it also have a fingerprint which makes it easy to login.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Basic Use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been very easy to use for my dad and has been able to handle all the work he needs to do at home. It also has a decent amount of storage for all his files and pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer all around!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for college classes because it fit all the requirements for my school. It has worked exceptionally well for my summer classes and to run games on as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for school and gaming. It has a slick design and has a light up keyboard. I was surprised to see that it had a fingerprint scanner button for security purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality HP Envy x360 laptop.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop that meets all my expectations. Always been a fan of HP laptops and this one is my next upgrade from my older model. Great for personal use, school or business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for myneeds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fast to start up and runs the programs I need to run. The cost was more than I intended to pay but after using it for a short time I am glad that I purchase this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another great HP product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop and went to Best Buy. The associate was helpful in determining my needs. We came up with this HP Envy laptop. It handles all my work and home needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lap Top for a Great Price!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched long and hard for just the right lap top for our teenage grandson. I found HP wins hands down on power, battery life, and price. And our Grandson couldn't be happier with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer. Never have issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have own HP computer and laptops. Just brought this one because the kids needed to do online classes. HP are the best and most reliable in my opinion. Never have any issues with HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely perfect machine for my needs.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing fast, very short startup speed, 600 mbps wifi speed if you have a WiFi 6 router. I have zero complaints thus far. Screen is excellent for watching Netflix in tablet mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If the Wife is Happy...

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has been enjoying this upgrade to her laptop. She likes the look, feel, and weight. She is extremely happy that we went ahead and upgraded her to this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for my administrative projects!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome upgrade for my busy business schedule. Light-weight and powerful for consistent use. Have an HP Envy desk top as well and the performance is equal but mobile.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    I returned this laptop - not for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glossy screen was unexpected and I'm not a fan. The laptop also got really hot really fast and the battery life is not great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works exactly as I need it, love the slim design!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I’m working from home for a while now, needed a better laptop. This one works great. It is probably more than I need so it’s exactly what I need. I would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good build quality. Feels solid. I like the feature to use as a tablet (though that won’t happen often). Very quick processing. Very happy with the purchase thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really nice. You can play games smoothly. The built in camera is great. The functionality over all is good. No complaints.

    I would recommend this to a friend