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Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,798 reviews
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    A Wolf in Sheep's Clothing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looked great great resolution and graphics, but the fan was Very noisy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice 2 in 1 laptop. It has great features like the cell phone link and the fingerprint reader. Overall it was just not practical for my use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holiday prices offered a great value on this i7.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots and runs fast as expected for an i7. I find that white letters on silver keys can be difficult to see for my older clients (even with the back light on).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Seniors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for a friend and it was easy to install for him and had all the features that he wanted. It's response time was good and the price was reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for school. He enjoys it and it was. A few hundred dollars cheaper than another option with less features. He even recommended it to a classmate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop my other laptop died on me. However, it was my fault. I dropped it on my tile floor. This laptop is a 2 in 1. Great power and easy to use. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite laptop yet! I wanted a larger screen but it’s still thin and lightweight. It’s quick, doesn’t bog down and no issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp lapstop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my purchase. I appreciated the help I got in transferring everything from old laptop to new laptop They were very polite Service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Lap Top

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and the Total Tech was extremely helpful in setting it up. I highly recommend the Total Tech service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had the pavilion from you since 2012 so ..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service!!! i was looking to update and go wireless and this is the end result! Larry in the geek squad made me at ease by answering all my questions!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, works fast and very pleased. I use for office work, and accessing work related websites. We use Adobe a lot and word processing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still testing benefits

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SilverCasing is a nightmare for me to see the letters. Body scan for my 2019 and the skin does not fit the upper keys accurately and had to cut them off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this for work and it has worked-out great. Remember that you need to get a laptop with the Thunderbolt port if you are going to be utilizing two monitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm liking my computer. I look forward to using it more when I start college in the fall. I choose this computer for it's reviews and with the help of my uncle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my kid and she loved it ever since. For the price and for my 9 year old , she well used it for school and video streaming it work out perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well for what I need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I do not like is that I am old and did not realize that new laptops do not have disc. drives. I have to use my old lap top for that function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and stylish, simple set up and ease of use. Very responsive and quickly starts up. Display is clear and bright from all angles. Great buy for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded because school online standards were increasing. Adjusting to larger computer from another small device but really like how fast operating system is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using HP laptop for the first time and enjoying it. I got it on a student deal that was $100 less. it was affordable and had everything and more than what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tool!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Dell crashed and I had to find a quick replacement. This HP Envy had everything I could ask for and more. Thanks Best Buy for the awesome service and great deal!

    I would recommend this to a friend