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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,798 reviews
  • Rated 5 out of 5 stars

    Very good customer service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customers service. Very knowledgable! The salesman was amazing at explaining the differences in laptops. I would highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very convenient and is my favorite so far. The only downfall is the rubber underneath the laptop came off easily however it was no big deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered on time and in good shape.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered as promised and worked perfect out of the box. Excellent screen and great key board to work on. Very pleased so far after almost a month of service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace old laptop for my 83 year old father. Good quality, likes the sleek, thin case yet still large screen and full keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This computer is very intuitive.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of all the computers that I look for. I'm looking forward to use it for many years to come. Hopefully the SODA PDF that I purchase will make my work easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied w the hardware and the design is nice as well. No problem running multiple programs, surfing, videos, etc. great battery too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my 16 year old, nice size screen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Natural Silver Color. We made sure to get the the Intel core i7 processor, and other components in this great price range for an HP Envy!! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some people have said they had issues with the touchpad. I’ve had no issues. They may need to update their drivers and firmware. Great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop and printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the HP laptop and Epson printer. Not fancy but everything I need. Printer is much better than the Canon printer we have for our desktop. Would recommend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Can't really review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficulty getting order correct and in stock. Had to cancel order because was not ready both times I went to pick up. Bought it elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesperson and geek squad great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like for Best Buy to require customers wear masks. Good experience and Geek Squad (Joey) saved the purchase by getting computer ready ahead of schedule!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for my realtor job and the versatility of the screen and use is very helpful with working with clients and reviewing documents with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - Envy laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest laptop computer I have owned. I love the simplicity of it and the user friendliness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is great, I love the feature that you can text from your laptop when your cell phone is near this laptop. Great speed. I love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PRETTY GOOD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fast as I was hoping, but excellent in most respects. I also find the white back light on a silver keyboard to be difficult to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift. It seems awesome. It's very easy to set up. The thing talks to you, can't get much easier than that. I really like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As to speed and reliability this laptop is hard to beat. However sometimes it is a bit touchy during the flip and doesn't read right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and highly convenient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has helped me a lot. While the number pad is something I haven't seen in a laptop in a good while, it's easy to use once you get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this laptop! Purchased for grad school and it has worked beautifully. I am not technologically savvy and it has been very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first laptop so I think it's ok for me, I'll use for studying, I'm happy with this one for now. I hope it's working well for a long time.

    I would recommend this to a friend