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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,798 reviews
  • Rated 5 out of 5 stars

    I would buy this laptop again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Well made,bright picture and much faster than the one its replaced. The battery life is great,I would buy this again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast! I hope it stays that way.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an old lady who didn't grow up with computers, still learning. I've been able to do what I need to do so far on this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big upgrade, good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my 6 year old laptop and made a huge difference. The fingerprint login is quick and easy and it runs windows 10 very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, very quick laptop. I highly recommend this, if you are looking for decent power in a medium size, very light package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a HP laptop from Best, I enjoyed the product very much. I would like to thank the service people who working there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife for work. So far very easy to use and is happy with MS. She is more comfortable using MS instead of MAC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp from Best Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome awesome product. Easy to use but simply amazing. It arrived right on time and I have never regretted this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bet laptop i ever had. excellentfor office work and presentations. super slim, easy to use and with many usefull features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine except for the stuck spacebar key which the store would not take care of Went to utube looked it up Solved in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for the Geek Squad as I had no Idea how too download all the stuff I had on my old desktop onto my new laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New personal laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great. Easy to use and fast processing. The 360 feature is exciting and is great for my kids to use the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its all I need for work and school. Overall it's a good computer in terms of ease of use,processor speed and also easy to move around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning fast and sleek design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been terrific. Crystal clear screen pixels, good sound, and lightweight design make this a terrific laptop for the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great build

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. The built is sturdy and beautiful. I wasn't expecting it to feel as heavy as it did though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great general laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable and trouble free laptop. No complaints at all. A very recommendable laptop for everything except extreme gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    satisfied.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional, satisfied with it. One improvement would be a lighted keyboard for easier use at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my daughter. She is in love with it. She said its perfect. She likes the finger print scanner for security.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer Everything I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it 5 stars, but the silver keypad is distracting, i'm sure I will get use to it, but right now its distracting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service- nice computer! Would recommend this computer to anyone! Being used for college work. He likes it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for first time laptop person's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great this computer does stuf my old one can't an couldn't do i'm still learning a few thing about it but it is a good computer

    I would recommend this to a friend