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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,798 reviews
  • Rated 4 out of 5 stars

    computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good brand have good programs have it for more years i recommend it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fan noise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop 2 weeks ago before there were any previous reviews. The computer looked amazing and had very good specs. I got the laptop and instantly heard the fans running like crazy after boot up. I let computer sit for a while and they were still running loudly. I even put the fan in quiet mode but still heard them whistling like a jet engine. I ended up returning the computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and works quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a cheap laptop a few years back and it worked horribly and and needed a good laptop for school and this Is going to work great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good home PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for general home use. We use it for email and web surfing. It does the job! We like it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very sleek and fast. It gets very heavy and awkward when it is in tablet mode. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for viewing deer cameras, watching Netflix, or just doing some web browsing. I love the sleek design and compactness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good everyday laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been a good all around laptop - it's not the cheapest or most expensive but great everyday value laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Moderate Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to browse the internet etc.. Boots up quickly, runs most programs smoothly. I would definitely buy another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta value best ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this pricepoint I feel I got the best value for my money. I was so pleased with this lap top that I recommened it to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a double discount on this purchase and it seemed like an amazing deal I could not pass on. I am really enjoying my new gadget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. timely, and with compassion. Always willing to help us get the gest deals and understand our product.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    Unfortunate

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in May... Died in November. Only 6 months of use. Allowed me to complete a semester of school but that was it. The fan was always ridiculously loud and embarrassing in public. I've even moved away from it a couple times thinking it would blow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop. I am in college and it has everything and more I need for my studies. Completely Satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Poor Battery Life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesnot last more than 2 hour . beside this other things looks great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, have been using it for a while and it has worked perfect. It runs smooth and has a lot of capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes this laptop. The space is enough for him to work with for college. The speed is fast. He has no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great quality product. It was ready to use in a very short time and have had no problems with it for over 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes highly rated and my son bought. I kept using his until he said why do t you get your own. So I did and I am so happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginners like me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best BuyI really enjoy this 2n1 piece I stream surf and work on it battery life is great also. I definitely recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality laptops

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP have good quality laptops. I have total 4 HP laptops in my household. I never had a problem with them

    I would recommend this to a friend