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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,798 reviews
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The process was easy to buy. Many choices. Only inconvenience was having to make appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just use this for personal computer but its super fast. Looks beautiful works perfect for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my new computer i got for a gift for Christmas...still learning all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast Boot Time!!! Touch Screen is Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purchase. Easily installed data from "old Laptop". Easily installed Printer Driver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what we need it to do. Plenty of power and space. Great service from Bestbuy tech service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT COMPUTER FOR COLLEGE KIDS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and no issues getting it set up! simple to use and has features that will be very beneficial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, exactly what I wanted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for new IT certificate program I am pursuing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I need. Sleek, easy handling, travel friendly. Everything a student needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP ENVY School Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this laptop for two years and still love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intuitive. Well designed keyboard. Excellent follw-up service by Best Buy. I couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was amazing how easy to set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and works great and so easy to operate especially for someone is technically not very smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great laptop! Light weight, fast processor, great for loading programs and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Imels

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new computer. It does everything I need it to do. It is easy to carry around. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More updated than my last HP. I have always been happy with HP products. Also love their printers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works greats, better than my old laptop that would run slow and crash every now and then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second envy. Have had my old one for 4 years. I like the brand and wanted a faster processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Envy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! This is the 3rd one we bought from Best Buy! My office team and myself love the HP Envy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice HP!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great quality laptop. Did a lot of research and glad I finally decided on this HP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overheated by 4th use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, the good folks on The Geek Squad (Paul and Andrew) in Kennesaw, GA made it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for my college student. Powerful enough to do what’s needed

    I would recommend this to a friend