Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $836.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1594 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ENVY x360 2-in-1 15.6" Touch-Screen Laptop for its touch screen, price, lightweight design, storage capacity, and ease of use. Some customers have concerns about the battery life, weight, build quality, fan noise, and the number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,594 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer in many ways

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at many computers through many channels before settling on this one at Best Buy. The specs are excellent for everyday computing, picture/video editing and uploading/downloading. Screen image is superb and the touch feature is handy and something I'm still adjusting to (not natural for me to intentionally touch a computer screen). It's also thin and light for a 15" screen size. You won't be disappointed in spending the money for this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Excellent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and feel of the keys. I also really like that screen folds back and it becomes a laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplify tasks with this 15.6-inch HP ENVY convertible laptop. Its Full HD touch screen lets you navigate the intuitive Windows 10 interface, and its Intel Core i7 processor and 16GB of RAM ensure...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems after running the recommended updates

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works just as expected. An error message about the battery can be easily solved updating the Bios, as described in other comments.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Student Laptop Win!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this computer for our son to use through high school and into college...it's been the perfect computer for him. The storage is great, the speed of the processor is on point, and he takes it everywhere with him. The sleek design is current and stylish. We wouldn't choose anything other than the HP ENVY, it really is a total package--and for the price, you can't find a better computer!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this pc!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is fast and so easy to use! Geek Squad did a fantastic job transferring my data! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having only used the computer for 2 weeks, I have really enjoyed using it. The i7 is an upgrade from what I've used in the past and will probably not ever go lower. Keyboard is comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only worked with my new laptop a little while and already I love the functionality of it. I also love the beautiful keyboard and the way it lights up. Looking forward to using it more!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Awesome laptop!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy this laptop and the touch screen! Great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase Works great super fast, touch screen, converts to tablet I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is light weight, very responsive and looks great. One surprise I received, is they no longer have a Ethernet plug area. It does have the new C (Thunder) cable slot though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product expectations met. Other than getting the error message about the charging cord not being the correct one (even though it came with the new product) the computer has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Great for School

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this laptop for college & it’s amazing. it’s very fast & has amazing storage. 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast and quiet. I read some reviews that said the laptop had a loud fan, I can't even hear it running. Great price for this item during the pre Black Friday sale. YES!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP does a wonderful job of delivering performance that even professional video/photo editors can appreciate.Once all available updates and drivers/driver updates are installed, this machine performs flawlessly. I haven't had a problem with sound, display, drivers, or anything else for that matter. Out of the box, the system feels solid, as it's built from aluminum. It's cool to the touch. In fact, it stays fairly cold on a regular basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read quite a few reviews that had bad things to say but I am extremely happy with this laptop. The power cord issue is resolved by going to the HP website and running the patch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad power supply

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer but ships with an inadequate power supply (45w)! It fails HP's power supply test and limits this computer's performance. I have found that it requires a 65w or 90w power supply to run at full performance.

    No, I would not recommend this to a friend
    • Brand response from Best Buy on behalf of HP, Customer Care
      Posted .

      Dear Customers, HP model 15M-BP112DX was incorrectly configured to look for a Smart AC Adapter with a 65w battery, and should have been configured to look for a Smart AC Adapter with a 45w battery, which comes in the box. A 45w battery is the correct power adapter size for this laptop. Once you plug in your laptop to the power adapter in the box you will see this error message from HP: HP Smart Adapter- HP offers a wide range of Smart AC Adapters for your convince, replacement, and travel needs. Find these accessories and more at select retailers. Your computer is designed to vary performance as needed when a smaller capacity Smart AC Adapter is connected. However your computer exceeds the power rating for the Smart AC Adapter connected. Please connect a higher capacity Smart AC Adapter. Thank you for choosing HP product! To get this error message to go away you can install an update from HP found here: ftp://ftp.hp.com/pub/softpaq/sp82501-83000/

  • Rated 3 out of 5 stars

    Laptop Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2008 HP Pavilion was showing signs of an upcoming "blue screen" so I decided to buy a new laptop for personal use. I wanted a large screen and something light weight. Ended up with the HP Envy x360. Slow to turn on and it was not able to pair up with the portable DVD player I purchased. During the download several files failed to load to the laptop and the DVD player would not work. Very disappointing. When downloading Camtasia it was difficult to determine where I was in the download process and if the download was successful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched and waiting for this computer to go on sale. I have been extremely happy with the ability to go from laptop to tablet and the i7 processor speed and functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a few gripes: No Num lock key. Should have bought a black l laptop, silver keys aren't what I'm used to. Otherwise does what it's supposed to do. Will need to update the bios.

    I would recommend this to a friend
Sponsored