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Customer Ratings & Reviews

Your price for this item is $836.99
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Customer reviews

Rating 4.5 out of 5 stars with 1594 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ENVY x360 2-in-1 15.6" Touch-Screen Laptop for its touch screen, price, lightweight design, storage capacity, and ease of use. Some customers have concerns about the battery life, weight, build quality, fan noise, and the number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,594 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great 2N1 Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the HP products and this is my 5th HP laptop. The features of this 2n1 are great and far superior of my previous devices.. I love the touch screen and the different ways to use it based on the flexibility of the top. A little larger than many tablets but works well for my uses.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had quite a few HP computers over the years and with this purchase my laptop and desktop work horses are now both HPs. Solid and consistent performance but i do long for faster SSD drive esp for better boot times. I LOVE the versatility of using this as a tablet. Low latency pen support means i can leave my ipad at home. I can sketch and take notes very easily on this device and doing so is actual quite fun. The versatility of the hinge also makes this a great e reader . This is four stars because the screen isnt as bright as other laptops in this price point and the battery life is sufficient at about 5 hours, but not industry leading .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the store to purchase a Microsoft Surfuce computer and left with this one. I like the fact that it has a numbers key pad, a bigger hard drive, and cost much less. I would recommend this computer to others...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this product and I'm happy I did. The computer moves fast and with ease. When the computer is in tablet mode its kind of hard to maneuver because I keep hitting the keyboard but it's still a really good computer. I would recommend this computer to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent high resolution and speed touch laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with it's resolution and speed. I think it was well worth the price. The only thing I don't think is very impressive is the video sound quality, but with the help of microphone, this HP Envy i7 360x touchscreen computer, has a full 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed, Touch screen

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this machine for the price. I was looking at a Surface book, but this was almost as good for much less. Super fast and the touchscreen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Wonderful Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter who is attending college. It's very fast. It was very easy to set up - she had everything up and runner within an hour. She really likes the notepad and special pen where she can take notes at anytime. It was also priced nice.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the reviews to download the Bios driver. Once you do that the "error" message will go away. Only gets a 4 because HP should have fixed that issue instead of the owner having to download the correct driver. Very fast and it's a touch screen! Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    laptop upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a Christmas gift for my husband. I can't wait for him to start using it. I read many reviews and this seemed to be the best upgrade for him. He loves to video and take pictures so he will have plenty of storage for that.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I love the touch screen. The laptop is a bit on the heavy side and the battery life is a little disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent computer for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP ENVY 360 offers a lot of bang for the buck. I purchased the I7 processor with 16 Gig of RAM because of the photo image editing processes I use it for. Additionally, the screen's bright image and resolution make it a perfect tool for these tasks. The touch screen is a nice addition although not a factor in my purchase. Large hard drive was since I don't store my images on any cloud. The final incentive was that it was on sale when I purchased it so a perfect deal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Overall very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven’t the laptop for long, it has certainly met expectations! Very fast so this helps in many ways. Plays games well and has a very pleasant feel. Bonus points for the volume buttons on the side

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this laptop for about a month now and haven't had any problems with it. Setup is simple and so was installing all the initial updates. It is fast, fairly light weight and has a nice display.

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP Laptop. It is exactly what I wanted. The only regret is that it only has 2 USB port. I wish it had more but this can easily be fixed by purchasing an external USB port with additional ports.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and everything that was made to build this machine! Very fast, and full of things I need For work and PLAY! Gosh, I really am impressed with everything this BABY COMES WITH!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year ago I bought this same computer for myself with the 7th Gen processor. This one is identical to that one save for the 8th Gen proc so it's pretty easy to do side by side comparisons. By all measures, this one runs faster, longer and smoother than my year old model. Sadly - or not - this new one is destined for my college bound daughter and I have no reservations in saying it will serve her well through her entire 4 years of college. The 16Gb RAM supplied is more than up to the task of having multiple windows open and the 1Tb/7200 hard drive is massive and quick. If you wanted to improve this machine, about the only thing I would do is either add or swap the HD for and SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    First-time laptop buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 2-1 laptop! The touchscreen is a huge plus, as well as using tablet mode for my 4 year old daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Price

    Rated 5 out of 5 stars

    Great and Powerful Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy is my first new computer in twelve years. I did a lot of price checking and found Best Buy beat the next best price by $100.00. The HP Envy is very versatile and can fold into what's basically a large I-Pad. Although I'm still learning to use it's many new features, I find myself liking and enjoying using this computer more and more every day.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent machine!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Envy for almost two years now and never experienced ANY issues. The system is fast and the graphics are great. I have many apps and programs that are real resource hogs, but rarely experience problems with responsiveness. The touch screen is great as well. I'll definitely be purchasing another when the time comes, but it's nice not needing to run out and upgrade every year :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a consistent warning that the power supply isn't enough wattage as described in previous reviews, but otherwise this laptop works without a problem and is ready to rock and roll

    I would recommend this to a friend