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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2045 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Envy x360's strengths lie in its responsive touchscreen, impressive performance, and user-friendly design, making it a lightweight and convenient device. However, some users express concerns about the battery life and the absence of a number pad on certain models. While the audio quality has received mixed reviews, many appreciate the overall value and sleek aesthetics of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,045 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Liked Is So Much We Bought Another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Evo for my wife. I bought the exact same computer in August for myself. You can't beat the major specs for the price: Intel I7 12th generation processor, 16 gigs RAM, 512 SSD hard drive. Definitely not a basic laptop. Love HP products. I replaced an HP desktop and my wife's was a laptop. Both were in the 7-9 year-old range. I fully expect these two laptops to perform at least as well as the computers they are replacing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to use mostly for my part time job and it’s perfect! I mostly use chrome, adobe and Microsoft programs and it works great for what I need!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for a little bit of time, but it does everything i have needed it to do and, what seems like a little bit more as well! (A good surprise)

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    New Laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP Envy 360 is awesome. I was concerned that it would not replace my last HP Spectre but it's great. The larger screen is a real benefit!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this laptop for school and it is amazing! Easy to take notes on and flip to use touch screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Best Buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I, by no means, am a "techie"... I buy from experience when I can. It has been a year since I purchased my HP Envy x360 laptop. I have had HPs in the past and have never had an issue. Well, glad I stuck with my gut feeling. No qualms whatsoever. I make all my tech purchases through Best Buy because the layout on their site thoroughly explains each item and provides the opportunity to compare items. They have most items in stock at my local store... And if not, it is delivered quickly. Kudos to Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its brand new. I need more time to evaluate. At this moment Incan say it’s a great computer with a very good price and to pay in 12 months without interest.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great, Fast Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast processor. Love the speed by which I am able to run multiple programs and apps. Makes work so much more productive. I really like this machine!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Well built

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. I have been an HP fan for many years. No disappointments with this laptop. Still use my 10 year old HP computer, needed one with a little more zip.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Solid computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer- works great and has everything I need. Touchscreen and notebook option are great for presentations.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful. My son loves his new laptop. Bought the protection plan mainly because of the touch screen. I am very satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Touchscreen features as well. The rep who helped me make this purchase was very knowledgeable as well. Works great for my remote job.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great laptop to have. It’s fast and beautiful. I’m really enjoying this laptop. Will recommend this to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great LapTop - FAST AND BEAUTIFUL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Relatively easy to set up. Windows 11 is good. Laptop is fast and good-looking, too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    watch the battery carefully

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lithium battery kept over-heating on the first one. returned to place of purchase for a replacement. could NOT have gone smoother. second time is a charm. no problems at all with this one. the wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HPO Envy Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from HP!! Does everything you can want in a laptop and then some. Highly recommend this unit to anyone looking for a new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for college students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for daughter for college. Loves it. Fast, easy to carry, and has everything she needs. She especially loved the 2 in one functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, would buy again!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to use for school, then bought another one for home. Nice design, USB-C charger is much nicer than the old school round power adapter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Works after 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exceptionally well after five years with little battery depreciation.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    BLACK FRIDAY 2022 deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college students. Boots up quickly. I chose this one due to the touch screen function. I bought it on BLACK FRIDAY 2022. but, the price was higher than right after the thanksgiving days.

    I would recommend this to a friend
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