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Customer reviews

Rating 3.6 out of 5 stars with 14 reviews

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  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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64%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Rated 5 out of 5 stars

    Omen 45L 4090

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 4090 spec version, and this pc is outstanding. Quiet and super powerful. Absolutely beautiful to the eyes as well. Top of the line in every way. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good prebuilt and great GPU

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC with a 4090 is priced correctly. Since the 5090 is basically impossible to buy, I still think this is the best gpu on the market.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Good gaming PC with not good Parts

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a psu with no I/o toggle switch really made the experience of owning this omen 45l a nightmare, on top of that, while in rest mode you would get a lot of audible clicks from that area. Windows kept corrupting itself every time I tried a fresh installing, 1st time it was Microsoft store not working, then it was support chat, then it was random flickering of led lights, then it was apps were not able to be uninstalled, and last straw was Nvidia driver failing to work at all and freezing system. I had this thing for no more than 2 weeks and I had to reinstall windows 8 or 9 times by then. Definitely must have been a faulty unit, however it was open box so I guess lesson learned. On a good note it ran beautifully when it actually worked, sad I couldn’t rectify all the issues and had to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works like a champ

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the 5090s having issues, went with this 4090 bundle and i have to admit works like a champ. No complaints. Runs smooth as butter. Added another 2tb m2, i have no bad review. Fyi, the 4090s are hard to find.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Intel I9+Nvidia 4090 GPU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern, high-capacity desktop computer, capable of processing large data and video games

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    One Awesome PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome PC out of the box. The 4090 handles any game and design software you want. The cooling is phenomenal. Updated the bios for the intel processor and it has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beastly performance but needs some tinkering

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for $300 less but would have been ok paying full price based on what this machine is providing you. 4090 don't come cheap in current market conditions with the disaster that is the 5000 series launch. Remember to upgrade BIOS to fix intel chip from frying itself to death, also one click overclock on the RAM in the omen app. Can tinker with overclock on the CPU too but I didn't because I'm playing at 4k and GPU bound in that scenario. Temps are good and its relatively quiet when gaming, can put it on silent profile when doing everyday tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful computer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp omen 4090 works like a charm. Great for gaming or editing videos. So far the computer works beautifully and will recommend again!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this pc since i wanted a top of line gaming rig. After being delayed multiple times it finally showed up. I was very excited to unpack it when i noticed it had an RTX 3090 instead of the 4090 like what was listed. When i called they offered a replacement but then swiftly canceled it and labeled it as fraud. Absolutely ridiculous will never be using Best Buy again. Go buy it from a different site.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its yuge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ! Very nice looking and incredibly quiet running high powered gaming pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow 4090 does work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is beast! I can run the highest graphics on any game.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is broken , The system cannot run because of hardware problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    absolutely do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely horrible. Within three weeks, of course, after the period of return, the system randomly reboot. Going forward I will be using Amazon and never again Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Risky 50/50

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was one of the unfortunate ones that had gotten a bad 45L. This is not the stores fault, but an Intel and mobo issue. I really wanted to like this PC, but there were so many problems. Issues stemmed mainly from the CPU and MOBO connectors. Intel had to run so many patches for us to download, but couldn't seem to resolve all the problems. You may run into issues like I have; bad usb ports, bad audio connection, PC freezes 5 -10 times a day, bad drivers, cpu & gpu overheating, and "missing" firmware. Additionally, there would be many times your keyboard and mouse would not be identified and freeze. I've done all I could with the updates, bios, and remote help from HP. Had to return it. Really sucks, because like I said, I really wanted this beast of machine. Just be careful and read more into it before buying.

    No, I would not recommend this to a friend
  • Customer reviews from hp.com

    User rating, 4.3 out of 5 stars with 71 reviews on hp.com.

    See all hp.com reviews
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