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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 5 reviews

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80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 4 out of 5 stars

    Solid printer, but a bit overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid printer, but a bit overpriced. Unfortunately HP doesn't offer much in a mid-tier price range, so for the money and for a small office setup, this machine is a good machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer/scanner has been working without any issues for a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. I print ALOT and have gone through a few printers. This is by far the best laser printer I’ve come across. Prints quick and good quality too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer - poor support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I have against this product, is that there is a critical update that I can't find ANY information on how to install. The instructions make NO sense.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sold without scanner drivers developed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would've given it 5 stars, but HP decided to sell a new model printer without scanner drivers. Invested too many hours troubleshooting only for a service rep to find out that it doesn't have drivers. Only way to get scans out of it is to save to network folder. The PC plugin HP Smart doesn't see the scanner.

    No, I would not recommend this to a friend
  • Customer reviews from hp.com

    User rating, 3.4 out of 5 stars with 23 reviews on hp.com.

    See all hp.com reviews
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