Customer Ratings & Reviews

We replaced our 10-year-old HP LaserJet with this new updated one and it works perfectly.

Easy to use, very high quality prints and fast. Printed out 50 page report in less than a minute.

Great printing specs for the price. Needs to remain connected to wi-fi.

Purchased this printer and works great, great quality and construction but requires internet for installation and for it to even work at all. I would give it 5 stars if it wasn't for the fact that it REQUIRES internet service.

Easy to setup. Printout look good. Fast. Does not require instant print

Print fast and efficient multiple pages for reports or other needs.

HP printer 4001ne was not wireless as described and told by best buy employee, also the geek squad tried helping me connect via over the phone with no luck, contacted the hp help line with no luck after spending over a hour, hired a technician to help with situations and out an additional 80 bucks.

Perfect for home or a small office. Works great; space saving

Excellent printer… easy to setup. Great print quality.

Do not buy this printer! First I bought a 4001dn which had a burning smell so I returned it then bought another from best buy and it had a burning smell too! Then this one had an E in the name so it requires an account at HP which neither the business nor I (their IT) want! They demanded it be returned and I won't buy HP ever again if all their printers require you to activate with HP

We have always purchased HP for our office printers, but now there is an app you have to load to install. These printers no longer work in a network and wire setting because of this and we had to return because we couldn't use.

Great i love the printer and its great just wish the ink wasnt so costly.

This is a bare bones quality laser printer. It doesn’t support wireless or Bluetooth so it has to be ethernet wired to your network and it doesn’t do auto double sided printing. What it does do is give you fast high quality Black and White laser prints. The printer and its performance is definitely five stars but the hassles to get it on line and available were frustrating. HP now forces you download their software and “Pair” the printer to your account before you can access the printer. Once you get access to the printer you quickly realize how fast and how good this printer really is. The speed that this printer wakes up, provides the print job and then goes back to sleep is impressive. The print quality is what you expect from a laser printer and it is as good as our much more expensive but slower HP color laser. Compared to a ink jet print quality this is far superior. The front drawer holds 250 pages but the second drawer which holds 100 pages opens from the rear of the printer so to use it you need to have lots of open space behind the printer. The paper drawer has slides and guides for handling non letter sized jobs. The print exits via the top of the printer and there is a built in stop to keep the pages neat. There is a two line display that once the printer is activated allows you to access the printer’s settings. The front of the printer opens wide and it looks like most of the paper path inside is reasonably accessible for clearing jams. I connected the printer direct via an ethernet cable because it does not support wireless connectivity. Once the printer was on our network all our mobile devices were able to find it and print to it via the network. Compared to our HP Color Laser and even our HP ink jet this Laser is compact in size. The estimated duty cycle is 80,000 prints and it comes with enough toner to do approximately 2900 printed pages. There are a lot of options for laser printers in this price range, many with more features at a slower speed but if you like HP and want a fast black and white laser printer and don’t mind the installation hassle then this printer is definitely one to consider. Setup: We have a color HP laser printer that is about 3 years old and it was simple to set up and get operational. That was not the case with this printer. First off the printer display is locked and the manual tells you to log into HPsmart.com and download the software on your pc. So you cannot just configure the printer from the display to get it on line. The frustrating part is that I already had HP Smart on my pc and even after connecting the new printer onto the network via an ethernet cable the software still could not find it. It took way longer and extra downloads from HP to get the printer activated and configured. We have over 10 pcs so for the other pcs I just downloaded the printer drivers vs dealing with HP smart and everything printed just fine. The ipads and iphones worked natively without me having to add or do anything once the printer was on the network and activated.

I only selected one star because I had to. DO NOT BUY THIS PRINTER. I made the mistake of buying two of them and have spent hours with HP Technical support trying to get them connected so that I can print. It is not worth it, buy something else. HP should have recognized that if you need technical support to install a printer, something is seriously wrong and they have department dedicated to this.

This new printer model requires an internet connection even when trying to use USB only. HP wants you to pair the device with a "pairing code" making installation too complicated if you don't have an ethernet port available in your office. What is HP doing? The HP Smart app is not that smart. Wish they would bring back the normal driver installation like before!

Setup Process is unnecessarily, complicated. The fact that you have to go online to activate this printer, to complete the setup seems like a huge waste of time. I would guess this is the 200th HP printer I've ever setup, and the 1st one I've had to activate online in order to complete the network setup.

Great Printer! It has worked very well. I would recommend it

Maybe it works, maybe not. I tried for an hour trying their "easy set up" or whatever. My mac could see it as on line, but could not print to it. IT HAS TO BE CONNECTED TO THE INTERNET, which is in fine print on the box. Easy setup - not. Best Buy cheerfully took the return. I bought a similar Brother and it connected INSTANTLY.

This is my first time using HP- LaserJet Pro. It works perfectly in our home.

Worked really well, really easy to set up, overall really satisfied