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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 32 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-32 of 32 reviews
  • Rated 5 out of 5 stars

    Excellent workhorse of a printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this printer for my home office from an earlier HP inkjet printer. The performance and cost/efficiency of laser were the main drivers, as well as better network access and duplex scanning via a document feeder. The printer is very fast for a home printer, printing faster than the warm-up cycle I've experienced in other laser printers. Networking support is excellent, as long as you aren't looking for Wifi from this particular model. For my Macintosh printers, it works without any drivers, and the Bonjour support provides easy access to guests on my wireless network. I was surprised at how well the colors turned out when I printed two somewhat difficult test photos from my albums onto plain paper. An inkjet will still beat the quality, especially with darker areas, but it was substantially better than I anticipated. I don't anticipate any problem with color graphics on business documents. This printer can scan either via the document feeder or via the bed. The document feeder does fairly good document quality at up to 300 dpi, but the bed scanner is significantly better at 1200 dpi. After configuration, you can scan directly from the printer to USB or to a number of other configured network sources including directly to network storage. The network security features are otherwise difficult to speak to, since they scale well beyond my home office needs. All in all, I am very happy with this printer. It performs better than every previous printer I've used except in photo printing, which inkjets are somewhat purpose-built for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I wanted but lacks WiFi and slightly unintuitive design great imaging though and cost effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unimaginable speed and quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I had been using an black and white laser and a color inkjet combo for the longest time. The laser was for fast economical, high quality prints and got the highest use. The inkjet was used sparingly and the ink was uauallyndry when in I needed to print a picture or two. This printer completely changed my workflow and output mechanism. Now I can print reliably in color or black and white anytime and all the time. The lack of wireless printing was a real bummer and I hope a software update down the line fixes that. Overall, we are very happy with the purchase and loved the saved space, ease of setup and printing and best of all the quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful printer. Love the bright colors for photos and printing greeting cards. Quiet printing and it is fast. Easy to setup wirelessly to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a great replacement for my old printer. Works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer, BUT my e-mail is all messed up again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fast printer.Love the look and that's it wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printer, fax, scanner, color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice machine, came with all ink needed, easy instructions and connected to WiFi immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Easy setup and works great. Arrived pretty fast too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unfortunate start

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Off to a bad start. While setup was easy, the starter ink (said to give 2k copies) gave me about 10 copies before 2 of the 4 tanks were empty. the 4 new once came to 900 bucks, hopefully they last long enough to be worth it. Secondly it cycles every 5-10 minutes and so far I haven't gotten an explanation if this is normal or not... which I doubt it is. Print quality is nice though....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful MFP

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is the most trusted technology manufacturer in the market and has never failed to provide quality products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't talk about the printer, so I would not buy

    No, I would not recommend this to a friend
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