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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 36 reviews

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78%
would recommend
to a friend

Customers are saying

Customers recognize the LaserJet Pro M102w Black-and-White Wireless Laser Printer's high-quality prints, crisp and clear copies, and fast printing speeds. Its ease of use and wireless connectivity are also frequently praised, with users highlighting the simple setup and reliable network connection. The printer's suitability for various users, from home offices to students, is evident in the positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 36 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast printing. So far it's reliable. Was looking for an affordable laser jet printer and this printer is a good solution.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Little Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered several of these for our home remote users that have to print NOT a lot. Works great. Only thing is NOE a separate Toner and Drum

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great for printing envelopes!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primarily needed a printer that could easily print envelopes. This is fantastic!!!!! Very easy to set up. Even wireless setup was simple! I've used it for some regular printing also, and it's crisp and clean. I would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    inexpensive standalone laser printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A basic unpretentious monochrome personal laser printer that does one thing and does it well. We typically install it for users who create copious number of documents and do not want to schlep to the networked heavy duty, high quality printer every time they want to print a few pages to review offline. An added bonus is the ability to connect to the printer via Wi-Fi. Great ROI.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Epson printer is just what we needed for our personal printing from online copy. It provides a wireless hookup to the printer, prints clear copies and is speedy. We are happy with our choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good little printer.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. Small foot printer. Good workhorse product. Easy to network for others to connect to. Good price. Trusted brand name.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    VERY, VERY DISAPPOINTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the former model of this printer which I would have given a 5 star. This model makes a loud, grinding noise when printing. It has a big black box that keeps appearing telling you to order supplies. It won't go away even if you disable it per HP help... I can get 3 weeks or more out of the cartridge before I need to replace it but have to put up with this awful big black box. It prints papers nice and clear so that it why I gave it a 2 star rating. But, I print a lot of mailing labels and it sort of ghost (double) prints on the second label (I use a sheet with 2 labels on it), so the 2nd label is useless. It is going back and another brand is being purchased for fear of that big black box appearing on another HP model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is wireless.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The wi-fi does not work very far from router. Would not work couple rooms away in this small house. But works in same room without connections. Also had to hook up with provided usb cable to computer to initialize.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect basic printer. It prints really fast. It’s a little bit louder than the previous model when printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was so easy to install and so much faster than i thought it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect function on wifi! Easy to setup and print just as I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing can replace the workhorse predecessor of this printer but I'm happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,easy to use wireless printer..I recommend this printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good B&W laser printer for home office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Using this as a printer in a second home office, so perfect for working while there. I use a bigger HP color laser at my primary home office. The HP software makes using my laptop pretty seamless (at least so far).

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply efficient and do what it is supposed to do, easy to install and connect to the wireless network, just read the instructions well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen resolution makes everything too big and the picture quality is low, in stark contrast to the Surface tablet I connected it to. In addition, the USB connection to the Surface did not work properly. I ended up returning it. I do like the way the stand was built in, and the case it came with was a nice bonus. The hunt continues for a portable monitor that is a match for the Surface.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, but directions to change the toner are sadly lacking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does exactly what you expect, good life span on toner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Made my grandson happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for my grandson. I don't think he has put it down, only to sleep and go to school.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great laser printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This s a great printer. It's a work horse. Copies are clear with no smudges or bleeding. It is also very fast. I love it. It's the best printer I have ever had.

    I would recommend this to a friend
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