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Customer Ratings & Reviews

HP - LaserJet Pro M203dw Wireless Black-and-White Printer - White-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 51 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 51 Reviews
  • Rating: 1 out of 5 stars

    I would have loved to give this 5 Stars but ...

    Posted
    Dsgm719
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I needed a replacement for my HP-1102 that I wore out. I purchased this at the recommendation of HP and had it for about a week before it started leaving streaks and lines all over the page. After numerous calls to HP and the Geek Squad where I was given the most ridiculous excuses for why this was happening, I asked HP for a replacement starter cartridge to see if that was the problem before spending $100 on a new full sized toner cartridge (which Best Buy does not sell). I was asked to provide pictures of the streaks and lines, toner level and proof it was still under warranty. Twice. Probably 2+ hours on the computer trying to find help from HP and Best Buy websites, 10 phone calls, 45 minutes with the Geek Squad and another 2 hours with 3 "customer service" reps at HP. Still no resolution. Not the kind of customer service I expected from past experience with HP or Best Buy.

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hi,

      Your story makes me feel so very sad. I am sorry that this happened to you! I'm hoping you will give us another chance to make this right for you.

      I'm going to give you a more direct route to talk with us, just to make sure you don't get to some scam site by mistake. Please call 1-800-474-6836 (or contact us via your preferred method here: hp.com/contacthp).If you could first gather a few things, it would make the process go faster:

      - Model number
      - Serial number
      - Your location
      - Your case number (from when you previously contacted HP Support)

      I wish you much luck and that hope you'll reconsider that 5-star rating soon!

      Mary
      HP Care
      hp.com/support HP

  • Rating: 4 out of 5 stars

    Nice monochrome printer

    Posted
    dsgmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Not great for labels as HP said but it does print nice clear pages on paper. It worked fine for a couple of weeks but then it started to leave black marks on the page. It took me two weeks to convince their techs that it was the cartridge that was bad, not the printer. This also happened with the first monochrome HP printer I bought. Best Buy does not sell this toner so I wanted HP to replace the starter cartridge as it was still 90% full. I like their printers but HP customer service has gone downhill.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Returning it

    Posted
    andreasjva
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Cons.. This is one noisy printer. Probably has to do with the double sided mechanics, which is a feature I wouldn't use anyway. I don't mind the whirring noise of a typical laser, but this one sounds like a lot of parts are clicking & clanking around before ejecting the sheet. The print quality is also very poor. I am guessing this is related to the starter cartridge, but still, I can't say for sure. Pros... I loved having the 250 sheet capacity and also having the paper tray mounted completely inside the machine. The price was also pretty darn good. So, I'm returning it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent little printer

    Posted
    jaldeguer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought three of this for the office. This is a fast little printer, easy to setup and is ethernet capable exactly what I was looking for. Best Buys had to order it for me and had it shipped to my house. Shipment was fast and free overall service I got from Best Buys was very good. I'm making the BestBuys in Gainesville, VA my go to store now.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    HP - bulletproof, works great

    Posted
    Chanimal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I gave my other printer to my son for college and got this one. Fast, but it is also wireless (so I didn't need my "repeater" next to it to receive signals in the kitchen). Solid. Only bad thing is that it is so new it is hard to find aftermarket (cheaper) cartidges for it, but works great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent printer for individual office printers

    Posted
    HappywithHPPrinters
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Several in our company use the HP Laser Jet Pro M200 series printer at their desk. It is a good and reliable printer that makes quality prints. For that reason we choose to purchase another one when we needed to replace a older ink printer. I would recommend this printer for use at the office or in the home.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast Setup. Even Faster Printing!

    Posted
    envisionDave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This replaced an old HP LaserJet I’ve had since 1997 after it finally died. And what a drastic upgrade this was! Easy to setup and cranks our B&W prints at over 30+ pages a minute! Even has WIFI printing from all our devices! Love this printer and I highly recommend!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Inexpensive, perfect laser printer

    Posted
    sandy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This printer is wonderful. It was sooo easy to set up----it gives a printout in a heartbeat. Letters, envelopes, mailing and filing labels---all easy to set up and quickly printed. No need to spend a fortune for a good printer!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Reliable, inexpensive laser printer

    Posted
    zr500cat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The printer works great for what I need it to do. Very reasonable price for a fast laser printer, built in duplexer with a small foot print. Easy to setup on wireless network.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A great printer for black and white printing

    Posted
    Bronco
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This wireless printer took less than 10 minutes to set up and prints from I phone, I Pad and laptop. The cartridge lasts around 3500 pages which is wonderful. I am so happy with this printer I purchased a second one for home

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer for the price...

    Posted
    JDQB1980
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is nice printer and he quality is decent. I love the phone to print feature. I also love the ability to print to an email address which sends documents to my printer from anywhere outside my home

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great features, fast printing at reasonable price

    Posted
    Moya
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This printer was easy to set up following the on screen instructions provided by the included HP website. Hooked up to wi fi with no issues. Fast printing with a duplex option. Affordably priced.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sleek look

    Posted
    Joseph
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    What a great printer! Very responsive and not as noisy as other printers I’ve used in the past. I can print envelopes and labels from this printer and it’s easy to set up.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Goes offline and will not wakeup

    Posted
    RayMeow

    very frustrating. The printer goes into sleep mode and will not wake up until you turn off the printer and turn it back on every time. There is no way to stop it going to sleep. Dumb design

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hi there,

      I'm sorry to hear that you've had a frustrating experience with not being able to initialize the printer after it enters sleep mode. Convenience is something we always aim to provide with our printers, so let's see how I can help make this a bit more accessible.

      While you rightfully stated that this feature that can't be disabled, you can delay the amount of idle time before your printer enters sleep mode. For guidelines on how to do so, you can reference page 65 of your printer's user guide: hp.com/ctg/Manual/c05176850

      For any other questions you might have about this, please don't hesitate to reach out. We would be more than happy to provide further clarification and assistance. You can get in touch via your preferred method at this link: hp.com/contactHP

      Chelsea
      HP Care
      hp.com/support HP

  • Rating: 5 out of 5 stars

    Great Office Printer

    Posted
    DianeEPS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These printers are great for our office printing needs. They have the option of regular or high yield toner. The high yield toner options make them very cost effective for us.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer

    Posted
    Rose
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a great printer. Best of all, it’s black and white and does not have to add all of the colors, which most of us do not even use. The laser powder last so much longer.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't buy

    Posted
    Ziggy

    Printer is worthless. The energy saving mode will cause the printer to lose connection to your wireless devices, causing you to power cycle the printer to re-establish communication.

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hello Ziggy, Sorry to hear you are experiencing an issue with your HP LaserJet Pro M203DW Duplex Network Wireless Printer as it is not waking from the sleep mode. Thank you for taking the time to submit a review, I appreciate your feedback. Please refer page number 106 to set the sleep/auto off in following documents: http://hp.care/2qdhZWi you can also contact HP Support in case you need further assistance: http://hp.care/2nbNQFi HP

  • Rating: 5 out of 5 stars

    Great printer and it is exactly what I needed.

    Posted
    Topgun
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a great printer for a home office. I needed two-sided printing and this printer does a great job. It was easy to setup on my wireless network, and the cost is reasonable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works Great

    Posted
    SteveDC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Was a little confusing setting up the wireless feature with my Android but my boyfriend's iPhone was quick and easy. After Caligula support we got Android working too!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Reliable

    Posted
    TRLAX
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    2nd time I have purchased this printer for the office as it is reliable and just keep printing day in and day out

    I would recommend this to a friend