Customer Ratings & Reviews

It is not very different from the printer I bought 10 years ago. No new features.

I had spent several days online for a 65” Oled TV. Please to find a 2023 Sony, Disappointed that free delivery, install and removal of old tv no longer available. Online app is not reliable. Newer versions not listed online. I went to store to make sure what I was getting. Will never use online app again. Not installed yet so can’t comment on quality or ease of use.

This is a great, but expensive, printer. It replaces an earlier model (M281) which crapped out. Just note the toner cartridges for this new printer are considerably more expensive then the previous model. (Planned obsolesce they call it). I do have one complaint and I hope it works itself out. The black toner smears. I don't like that.

Affordable color, laser printer. The software had some bugs, but things are pretty stable now.

A few months after receiving this printer the prints slowly became lighter and lighter (all colors). I printed less than 100 pages at this point and all toners read 97% or more. After hours on the phone with HP they sent replacement toner, but that did not fix it. Eventually they send a new printer. I few months later the same thing happened with again around 100 pages printed. This time I consider it a total loss of $450. I could have bought a cheap printer and been better off.

After having it for 4 days, the touch screen on the thing died. The background of the screen just is white. You can tell if you touch the screen, you can hear something want to happen, you just can't see it. Went to the HP support page, and all they have there is turn it off and turn it back on and plug directly into a wall socket. Downloaded every update; nothing. Does nothing to help the problem. This is the primary way i would use it, particularly for the document scan. will be returning.

The printer was easy to set up and the documents turn out great.

Not a dual sided scanner/faxer. I do not recall if this does double-sided printing. That is my only complaint.

Had to return it. I bought to replace my previous HP laser printer that just lacked multifunction. Took forever to connect to hp smarr app. I could see on my network, but the app would not recognize it even if i manually input ip address. Each day i would have to go through the connectivity issues again. My wife and daughter could not work with it.

Very nice no ink printer. Was easy to set up and works well.

It's not user-friendly. I'm having problems with the scanner. The directions do not tell you how to scan. I do not usually buy HP products, just for that reason.

Broke literally days after 1 year of purchase. Conveniently HP only covers 1 year, so I cant even get troubleshooting for it. For the price I'd expect better considering it stayed in the exact same spot the whole time. There are cheaper options from other brands that are more reliable that best buy offers both in store and online. Not to mention, toner replacement is $400-500 pre-tax. Timing was a bit suspicious as it worked perfectly fine during it's coverage period and with 80%+ toner it stopped printing color and black and white. At best itll spit out the lightest shade of grey but not legibly.

I haven't taken this out of the box yet, but I'll be returning this. I'm sure it's a nice printer - BUT - a very experienced printer service person I know indicates that aftermarket cartridges have not been found to be working with this printer at this time. The workaround is to swap the chips from the OEM cartridges, but the user will lose the ability to know when the cartridges are empty.

Total Garbage. Our family has printed less than 400 pages on this and it has a black screen, won't connect to wifi, won't connect to USB, and 2-1/2 hours with Tech Support and they want me to buy a new one. It went bad right before the warranty period and I could reach no-one until now because their customer support teams were on hiatus apparently. DO NOT BUY A HP PRINTER unless you want to deal with this.

This is a great printer, when it works. I have had it for about 2-years and it stopped connecting to my laptop. In fact, it shows that it is connected but doesn't print and has an error message. I called HP and they want to charge me $20 to diagnose and fix it. I hardly use it, it should not be doing this. This should not be doing this. I would NOT recommend this printer.

This printer did not come with a manual. I am having to guess how to link up the various cords.

Printer is very loud. Printer would not stay on line. I would have to unplug it, so it could reset to print.

When I bought the printer I was told it has automatic 2-sided printing. It has duplex printing from the PC or phone. I explained I needed it when I have a stack of papers and when I put in top tray, to automatically make 2-sided copies. Turns out it doesn’t have that option. Instead I take papers to FedEx to save time and frustration. ( My 15 - 20 year old HP printer I replaced had that option...worked great! )

Still looks like new. I used it sparingly. It worked great for 2 years. Now it won’t print. Not even a shadow on the paper. Probably less than 400 copies made.

I hate this printer. Every day it drops it's connection and I have to delete and re-install it. WHEN it functions, it does a good job. BUT the constant resetting is too much. This didn't happen with my previous printer, and it's not happening with the other devices connected to my internet, so I think it's this printer.