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Customer Ratings & Reviews

HP - LaserJet Pro m402n Black-and-White Printer - Gray-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 394 reviews

would recommend to a friend



Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
  • Rating: 5 out of 5 stars

    Simple but excellent B/W printer

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Though printer setup wasn't quite as easy for me as explained (and I still print without wireless connections, so a linking cable had to be bought separately), the unit - once running - performed quickly and quietly. The almost-endless life of the toner cartridge is a great break from ink-jet cartridges drying out before being emptied. Additionally, turning in a practically new Epson printer (which had fallen far short of the performance promises) helped defray the cost of the HP!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Printer

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Amazing printer. It was extremely easy to set up. Extremely quiet. The only downside for me was the color and the fact that it didn't come with any USB or Ethernet cables for connection.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed with set-up


    This printer is used by my employer, so I knew it was a good pick, however, once we brought it for home use, it was impossible to connect. The connectivity is via Ethernet or USB, but does not come with needed wires. The Wireless function is non-existent. It came with an installation CD, but my Air laptop (and most new technologies) does not come with a CD play, therefore, I had to find a download link via the manuals provided, which took quite a while with the instructions provided - not very user-friendly. The instructions provided had lots of technical jargon, most of which sent you on a rigamarole of going into settings, checking the downloaded file, then printing a test page, which fed you the same instructions as the user guide. Needless to say, after two hours of trying to find a clause for how to get connected without a cord, I gave up, and have succumbed to purchasing a usb cord. That is where I am now, still unable to get it to work. The 2nd star is only because I use it at work, and am aware of its capabilities, once it is running.

    I would recommend this to a friend