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Customer Ratings & Reviews

HP - LaserJet Pro m402n Black-and-White Printer - Gray-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 402 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-13 of 13 Reviews
  • Rating: 3 out of 5 stars

    Base model printer - lack standard features

    Posted
    LRSMTM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Didn't read the packaging very closely. Positives:Fast Printer, sharp, handles stacks of envelopes in the manual feed tray and keeps track of print job when the feed tray is empty and won't reset to the beginning like older models. Negatives: No AirPrint, No double sided printing (???? this is standard on any printer today) no WiFi connectivity only ethernet. So If you need to put this printer somewhere in your office you better make sure you can get an ethernet cable to it discreetly. I primarily use this to print long run jobs and from computers in the office so i put up with the shortcomings.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Suitable printer for occasional home use.

    Posted
    Tseyinii
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Suitable for the price, for occasional low volume home printing, but somewhat slow with MacBook Air and large footprint for being a very basic printer. Disappointing that it requires a separate purchase of $26 for A/B USB cable. Comes with standard 26A toner cartridge (not indicated on any of the information). Twice the size but not better than antiquated (now dead) HP LaserJet 6L that it replaces. Print and online directions are a bit cumbersome and took a while to navigate the HP website to find information.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not wifi

    Posted
    RyanS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I gave the printer 3 stars because the HP representative there told me this printer was wifi capable. IT IS NOT. I had to get the printer home and google the model # to figure that out. All the guy standing around in the store has to do is to know a small list of model #s. Fail. That said the printer itself may be fine. Don't know had to return.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Lazer printer

    Posted
    Keyboard
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Works great, however you may want to consider an eco tank. The cartridges for this are very expensive. We are already wishing we would have researched.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok printer

    Posted
    nctechie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The printer is ok the networking component is glitchy. I’ve had other hps for years with no issues. This one keeps dropping off the network. Even with a static ip

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Plane Jane Printer

    Posted
    Alex
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    There is nothing special about this printer. We have some issues with network connectivity on this printer and it does not hold much paper. Other than that it works ok.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Laserjet printer for beginners

    Posted
    Bigs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It get jammed a lot. Other then that it's okay. I'm sure there maybe a simple solution, however it's very difficult to get in contact with HP.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Printed acceptably but lights were distrations

    Posted
    GrammaLeah
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Returned the printer. Power button blinked at times and was very distracting when intent on work. Info screen was bright and hurt eyes.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Printer

    Posted
    BAKE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This printer is good for small businesses. I need a color printer so this product wasn't a good match for me.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Difficult to set-up

    Posted
    Joinchoir
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Out of the box I had a heck of a time getting this connected through WiFi. Through the USB cable worked fine

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Works well

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Very loud. So far works well prints quickly but I had the 401 before this one it was quiet this new one is not

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good for the price

    Posted
    Cyndy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Good printer for black and white printing for the price.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok printer

    Posted
    indyjns
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Printer was ok for my needs. Low cost and efficient

    I would recommend this to a friend